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For Companies At a Glance
- Tasks: Manage customer support, process orders, and maintain accounts using Odoo.
- Company: Join Aqualine Wellness, a fast-growing supplier of premium wellness products.
- Benefits: Competitive salary, work from home, and a supportive team environment.
- Why this job: Be part of an ambitious team and make a real impact in the wellness industry.
- Qualifications: 2 years Odoo experience and strong communication skills required.
- Other info: Ideal for those passionate about wellness and looking for career growth.
The predicted salary is between 28000 - 34000 £ per year.
Aqualine Wellness is a fast-growing supplier of premium saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions. This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within a small, ambitious team.
Key Responsibilities
- Managing customer service and sales support enquiries via phone and email
- Processing orders accurately within Odoo and maintaining CRM and accounts records
- Raising and verifying invoices, reconciling supplier statements and supporting accounts processes
- Managing stock levels and placing supplier orders through Odoo
- Coordinating with warehouse and shipping partners to ensure smooth fulfilment
- Supporting the sales team with admin, quotations and order progression
- Updating website content (Magento), including product listings, descriptions, images and pricing
- Conducting competitor pricing and product analysis
- Creating basic blog and content updates on new products and company news
- Troubleshooting basic system and process issues
Essential Skills & Experience
- Minimum 2 years hands-on experience using Odoo (essential)
- Experience in accounts administration, sales administration or customer support
- Strong attention to detail and high level of accuracy
- Confident communicator with a professional telephone manner
- Ability to work independently and manage multiple priorities
- Proficient in Microsoft Excel and Outlook
- Experience using CRM / ERP systems
- Excellent literacy and numeracy skills
Desirable
- Experience with eCommerce platforms such as Magento, eBay or Amazon
- Experience with Linnworks or QuickBooks
- Interest in wellness, lifestyle or premium consumer products
Requirements
- Consistent employment history with evidence of reliability and commitment
- Proven experience working remotely
- Dedicated home office with reliable ethernet connection
- Exclusive commitment to Aqualine, no other roles or side businesses
- Due to financial responsibilities, references and background checks will be required
Odoo Accounts & Customer Support Administrator (Home Based) in Morley employer: Aqualine
Contact Detail:
Aqualine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Odoo Accounts & Customer Support Administrator (Home Based) in Morley
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and Odoo communities. You never know who might have a lead on the perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Aqualine Wellness, understand their products, and think about how your Odoo experience can directly benefit them. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills. Since this role involves customer support, being able to articulate your thoughts clearly and confidently is key. Maybe do some mock calls with a friend!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Aqualine team.
We think you need these skills to ace Odoo Accounts & Customer Support Administrator (Home Based) in Morley
Some tips for your application 🫡
Show Off Your Odoo Skills: Make sure to highlight your hands-on experience with Odoo in your application. We want to see how you've used it in past roles, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to customer support and accounts administration, as we love seeing how you fit into our team.
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We’re a small, ambitious team, and we value a good vibe just as much as skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Aqualine
✨Know Your Odoo Inside Out
Since the role requires a minimum of 2 years of Odoo experience, make sure you brush up on your knowledge. Be ready to discuss specific features you've used and how they benefited your previous roles. Prepare examples of how you've solved problems using Odoo.
✨Showcase Your Customer Support Skills
This position involves managing customer service enquiries, so be prepared to share your experiences in handling customer issues. Think of a few scenarios where you turned a negative customer experience into a positive one. Highlight your communication skills and how you maintain professionalism over the phone.
✨Demonstrate Attention to Detail
With responsibilities like processing orders and raising invoices, attention to detail is crucial. Bring examples of how you've ensured accuracy in your previous work. You might even want to mention any systems or processes you’ve implemented to minimise errors.
✨Be Ready for Remote Work Questions
As this is a home-based role, expect questions about your remote working setup and how you manage your time. Share your strategies for staying organised and focused while working from home. Mention your reliable internet connection and dedicated workspace to show you're ready for the job.
