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- Tasks: Manage customer support, process orders, and maintain accounts using Odoo.
- Company: Join Aqualine Wellness, a fast-growing supplier of premium wellness products.
- Benefits: Competitive salary, remote work, and a dynamic team environment.
- Why this job: Be part of an ambitious team and make a real impact in the wellness industry.
- Qualifications: Minimum 2 years Odoo experience and strong communication skills.
- Other info: Work from home in Yorkshire with opportunities for growth.
The predicted salary is between 24000 - 28000 £ per year.
Minimum 2 years Odoo experience required.
Salary: GBP28,000 to GBP34,000 basic.
Location: Home based, must live in Yorkshire (for occasional meetings and training).
Hours: Monday to Friday, 9:00am - 5:30pm.
Aqualine Wellness is a fast-growing supplier of premium saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions. This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within a small, ambitious team.
Key Responsibilities:- Managing customer service and sales support enquiries via phone and email.
- Processing orders accurately within Odoo and maintaining CRM and accounts records.
- Raising and verifying invoices, reconciling supplier statements and supporting accounts processes.
- Managing stock levels and placing supplier orders through Odoo.
- Coordinating with warehouse and shipping partners to ensure smooth fulfilment.
- Supporting the sales team with admin, quotations and order progression.
- Updating website content (Magento), including product listings, descriptions, images and pricing.
- Conducting competitor pricing and product analysis.
- Creating basic blog and content updates on new products and company news.
- Troubleshooting basic system and process issues.
- Minimum 2 years hands-on experience using Odoo (essential).
- Experience in accounts administration, sales administration or customer support.
- Strong attention to detail and high level of accuracy.
- Confident communicator with a professional telephone manner.
- Ability to work independently and manage multiple priorities.
- Proficient in Microsoft Excel and Outlook.
- Experience using CRM / ERP systems.
- Excellent literacy and numeracy skills.
- Experience with eCommerce platforms such as Magento, eBay or Amazon.
- Experience with Linnworks or QuickBooks.
- Interest in wellness, lifestyle or premium consumer products.
- Consistent employment history with evidence of reliability and commitment.
- Proven experience working remotely - MUST live in Yorkshire.
- Dedicated home office with reliable ethernet connection.
- Exclusive commitment to Aqualine, no other roles or side businesses.
- Due to financial responsibilities, references and background checks will be required.
Odoo Accounts & Customer Support Administrator (Home Based) in London employer: Aqualine
Contact Detail:
Aqualine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Odoo Accounts & Customer Support Administrator (Home Based) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Odoo community or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Aqualine Wellness and understand their products. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your Odoo skills! Brush up on your knowledge and be ready to demonstrate your expertise during the interview. They’ll want to see you in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Odoo Accounts & Customer Support Administrator (Home Based) in London
Some tips for your application 🫡
Show Off Your Odoo Skills: Make sure to highlight your Odoo experience in your application. We want to see how you've used it in past roles, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific responsibilities from the job description that match your experience, especially in customer support and accounts.
Be Professional Yet Approachable: When writing your application, keep a professional tone but let your personality shine through. We’re a small team, and we value good communication and a friendly vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Aqualine
✨Know Your Odoo Inside Out
Since the role requires a minimum of 2 years of Odoo experience, make sure you brush up on your knowledge. Be ready to discuss specific features you've used and how they benefited your previous roles. This will show that you're not just familiar with Odoo, but that you can leverage it effectively.
✨Showcase Your Customer Support Skills
Prepare examples of how you've handled customer service inquiries in the past. Think about challenging situations and how you resolved them. Aqualine Wellness values strong communication, so demonstrating your ability to manage customer relationships will be key.
✨Demonstrate Attention to Detail
In this role, accuracy is crucial, especially when processing orders and managing accounts. Bring along examples of your work that highlight your attention to detail, such as reports or invoices you've created. This will help illustrate your capability to maintain high standards.
✨Familiarise Yourself with Their Products
Aqualine Wellness focuses on premium wellness products. Take some time to research their offerings and think about how your skills can contribute to their sales and support functions. Showing genuine interest in their products will set you apart from other candidates.
