At a Glance
- Tasks: Create and manage operational plans for efficient water treatment facility operations.
- Company: Join a leading water utility company focused on sustainability and community service.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Be part of a safety-first culture that prioritises employee well-being.
- Why this job: Make a real difference in your community while developing valuable planning skills.
- Qualifications: Experience in planning and scheduling, with strong data analysis skills.
The predicted salary is between 35000 - 45000 £ per year.
The DWS M&E Operations Planner based at Crownhill Depot or Plymouth is responsible for developing, coordinating, and maintaining detailed operational plans and schedules to support the efficient operation and maintenance of water treatment facilities. This role ensures that all planned activities are delivered safely, on time, and in line with agreed service level agreements (SLAs), while maintaining compliance with environmental and regulatory standards.
Working cross-functionally with operational teams, delivery partners, and stakeholders, the Operations Planner will optimise resource allocation, minimise downtime, and deliver a robust end-to-end access plan for field-based teams. The role plays a key part in ensuring high standards of service delivery, customer focus, and operational performance.
Key Responsibilities- Operational Planning: Develop and maintain detailed operational plans to ensure efficient service delivery across water treatment facilities and the distribution network. Coordinate and manage all planned activities ensuring they are tracked through to completion. Produce draft operational programmes to support safe, structured, and customer-focused outcomes. Support Investment Manager submissions, including RIO, Health & Safety, and Planned Need Statements.
- Resource Allocation: Optimise the use of personnel, equipment, and materials to meet operational requirements efficiently.
- Maintenance Scheduling: Plan and schedule preventative and routine maintenance to maximise asset reliability and minimise downtime. Schedule all planned work, including major/minor servicing, sump cleaning, and contractor activities. Manage maintenance schedule tasks (MSTs), adjusting frequency and work instructions based on operational feedback.
- Data Analysis & Performance Improvement: Analyse operational data to identify trends, forecast future needs, and improve planning processes. Identify asset data quality issues, escalating to the Area Maintenance Manager and recommending improvements to enhance performance.
- Compliance & Standards: Ensure all plans and activities comply with environmental regulations, company standards, and statutory requirements. Maintain a strong focus on safety, ensuring all operations adhere to health and safety best practices.
- Stakeholder Coordination: Collaborate with internal teams, delivery partners, contractors, and external stakeholders to ensure aligned and effective execution of plans. Maintain positive relationships with internal departments, customers, public authorities, and regulatory bodies.
- Reporting: Prepare and deliver reports on planning activities, resource utilisation, and operational performance. Monitor and report on adherence to schedules, including missed maintenance schedule tasks (MSTs).
- Operational Support & Incident Management: Provide support during environmental or operational incidents. Participate in out-of-hours (OOH) rotas where required. Support Maintenance and R&P Managers with information and data and provide support in their absence.
- Health, Safety & Culture: Promote a strong safety culture, ensuring all employees and contractors return home safely every day. Contribute to creating an environment focused on zero harm, preventing serious incidents and lost time injuries.
- Strong planning and scheduling experience within utilities, infrastructure, or operations environments.
- Ability to analyse data and translate insights into actionable plans.
- Excellent stakeholder management and communication skills.
- Highly organised with the ability to manage multiple priorities and deadlines.
- Proactive problem-solver with a continuous improvement mindset.
Closing Date: 10th July 2026. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Mid Planner South West Water · Operations and Field Work · Plymouth employer: AquaCare, Company
At South West Water, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Plymouth that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, all while maintaining a strong focus on health and safety. Join us to be part of a team dedicated to delivering high-quality water services while making a positive impact on the community and the environment.
