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- Tasks: Enhance data quality and efficiency in wastewater services through process mapping and reporting.
- Company: Join South West Water, a leader in the UK water sector with a commitment to sustainability.
- Benefits: Enjoy generous holidays, bonuses, health benefits, and a supportive work environment.
- Why this job: Make a real impact on public services while developing your career in a dynamic team.
- Qualifications: Strong analytical skills and experience in data governance or process improvement.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 32000 - 38000 £ per year.
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
We currently have an opportunity for a Performance & Compliance Process Analyst to join our team based in Exeter. Joining us on a full-time permanent basis, you will receive a competitive salary of £32,000 - £38,000 per annum plus excellent benefits.
The Performance & Compliance Process Analyst will play a key role in improving the quality, consistency, and efficiency of data and reporting within Wastewater Services. This role will support teams across the business to strengthen data governance, streamline processes, and ensure compliance with regulatory and internal standards.
What you’ll be doing:
- Map and document processes for data and reporting outputs across wastewater services, including storm and emergency overflows, flow (FFT and DWF), treatment, pollutions, sewer flooding, UV, and blockages.
- Ensure teams have the appropriate training, documentation, and tools to effectively follow and maintain processes.
- Monitor and report on the effectiveness of existing processes, identifying opportunities for improvement and efficiency.
- Gather requirements for new data submissions and reports, designing and implementing new processes to support these needs.
- Maintain and update documentation within the MCERTS quality management system.
- Coordinate data and reporting outputs such as Environmental Information Requests (EIRs), Annual Performance Reports (APR), and other regulatory returns.
What we are looking for:
- Strong analytical and problem-solving skills with a keen eye for detail.
- Experience in process mapping, data governance, or business process improvement.
- Excellent communication and stakeholder management skills, with the ability to work collaboratively across multiple teams.
- Understanding of wastewater operations, environmental data, or regulatory reporting (desirable).
- Proficiency in data management tools and documentation systems.
- Organised, proactive, and able to manage multiple priorities effectively.
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long‑term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share-save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
- Cycle to Work Scheme
- Financial support services
- And plenty more!
This is a unique opportunity to make a tangible impact on data quality and operational efficiency within a critical public service.
Closing Date: 9th February 2026
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Performance & Compliance Process Analyst South West Water · Operations and Field Work · Exeter [...] employer: AquaCare, Company
Contact Detail:
AquaCare, Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance & Compliance Process Analyst South West Water · Operations and Field Work · Exeter [...]
✨Tip Number 1
Network like a pro! Reach out to current employees at South West Water on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the role, but also in how you can contribute to their mission of sustainability and efficiency.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves data governance and process improvement, think of examples from your past where you’ve tackled similar challenges. We want to see your analytical side shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team and making a splash in the water sector.
We think you need these skills to ace Performance & Compliance Process Analyst South West Water · Operations and Field Work · Exeter [...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Performance & Compliance Process Analyst role. Highlight your analytical skills, experience in process mapping, and any relevant data governance work. We want to see how your background aligns with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving data quality and operational efficiency. Share specific examples of how you've tackled similar challenges in the past. Let us know why you’re the perfect fit for our team!
Showcase Your Communication Skills: Since this role involves working across multiple teams, it’s crucial to demonstrate your communication prowess. In your application, mention instances where you’ve successfully collaborated with others or managed stakeholders. We love a team player!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at AquaCare, Company
✨Know Your Stuff
Before the interview, dive deep into South West Water's mission and values. Understand their commitment to sustainability and how your role as a Performance & Compliance Process Analyst fits into that picture. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical and problem-solving skills in past roles. Be ready to discuss specific instances where you improved processes or ensured compliance. This is crucial for demonstrating your fit for the role and how you can contribute to data quality and operational efficiency.
✨Communicate Clearly
Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. Think about how you would explain complex data governance concepts to someone without a technical background. This will highlight your ability to work collaboratively across teams.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the current challenges they face in data management or how they measure success in the Performance & Compliance team. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
