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- Tasks: Support project coordination and keep everything flowing smoothly across multiple workstreams.
- Company: Join South West Water, a leader in the UK water sector with a focus on sustainability.
- Benefits: Enjoy generous holidays, health benefits, and a competitive pension scheme.
- Why this job: Make a real impact by helping deliver essential services in stunning landscapes.
- Qualifications: Experience in project support and familiarity with methods like PRINCE2 or Agile.
- Other info: Be part of a diverse team that values inclusion and celebrates uniqueness.
The predicted salary is between 36000 - 60000 £ per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
At South West Water, we know great delivery doesn’t happen by chance — it happens through structure, coordination and people who keep everything flowing smoothly. We’re looking for an Operational Technology Project Support Officer (PSO) to provide essential coordination, governance and administrative support across our projects and programmes. You’ll work closely with Programme Managers, Delivery Managers and project teams to keep information accurate, actions moving and decisions well-informed.
What you’ll do:
- Support day-to-day coordination across multiple projects and workstreams
- Maintain project documentation, records and reporting
- Track actions, risks, issues and changes through RAID and control logs
- Coordinate meetings, procurement activities and project communications
- Support project governance, assurance reviews and stage gates
- Help monitor schedules, spend and performance data
- Assist with CDM documentation and health & safety file management
What you’ll bring:
- Experience supporting projects, programmes or PMO environments
- Familiarity with structured methods such as PRINCE2 or Agile
- Strong organisation, communication and attention to detail
- Confidence using Microsoft Office and collaboration tools
- Ability to work across multiple priorities and stakeholders
Qualifications:
- Minimum 5 GCSEs (or equivalent) including English and Maths (Grade C/4 or above)
- Desirable: Project support qualification such as PRINCE2 Foundation or APM PFQ
Why join us?
You’ll play a key role in keeping our projects clear, controlled and on track — helping our teams deliver essential services for the region. Because when project delivery flows well… everything else does too.
What’s in it for you:
- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share-save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
- Cycle to Work Scheme
Closing Date: 1st April 2026. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. The successful candidate may be required to undergo additional Security Vetting depending on the project portfolio they support. Appointment may therefore be conditional upon successfully obtaining and maintaining the appropriate clearance.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
OT Project Support Officer (PSO) South West Water · Digital and Technology · Devon, Exeter employer: AquaCare, Company
Contact Detail:
AquaCare, Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OT Project Support Officer (PSO) South West Water · Digital and Technology · Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to current or former employees at South West Water on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research South West Water’s projects and values. Show them you’re not just another candidate; you’re genuinely interested in their mission to create a greener future.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how your skills align with the role of an Operational Technology Project Support Officer. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a splash in the water sector.
We think you need these skills to ace OT Project Support Officer (PSO) South West Water · Digital and Technology · Devon, Exeter
Some tips for your application 🫡
Show Your Project Support Skills: Make sure to highlight any experience you have in supporting projects or programmes. We want to see how you've helped keep things organised and flowing smoothly in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match the OT Project Support Officer role. We love seeing how you connect your background to what we do.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate attention to detail, so make sure your documents are well-structured and free of errors. This shows us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with South West Water!
How to prepare for a job interview at AquaCare, Company
✨Know Your Projects
Before the interview, take some time to research South West Water and its projects. Familiarise yourself with their goals, especially around sustainability and operational technology. This will help you demonstrate your genuine interest and show how your skills can contribute to their mission.
✨Showcase Your Organisation Skills
As a Project Support Officer, organisation is key. Prepare examples from your past experiences where you successfully managed multiple priorities or coordinated complex tasks. Be ready to discuss how you track actions, risks, and issues, as this will highlight your ability to keep projects flowing smoothly.
✨Familiarity with Methodologies
Brush up on structured project management methodologies like PRINCE2 or Agile. Be prepared to discuss how you've applied these methods in previous roles. This will not only show your expertise but also align with what South West Water values in their project support.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, current projects, or how they measure success in project delivery. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.