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- Tasks: Support vital water services across the stunning Isles of Scilly in a hands-on role.
- Company: Join a dedicated team at South West Water, committed to community service.
- Benefits: Generous leave, flexible options, discounts, and a competitive pension.
- Other info: Opportunity for career progression and additional perks like wellbeing support.
- Why this job: Make a real difference in island communities while developing your skills.
- Qualifications: Strong communication, teamwork, and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an Operations Technician to join our team supporting vital water services across the beautiful Isles of Scilly. In this varied, hands‑on role, you’ll help deliver high-quality water services to island communities, working mainly on St Mary’s, with travel to other islands as required. You’ll be part of a small, close‑knit team where flexibility, strong communication and teamwork are essential. After 12 months, you’ll have the opportunity to progress onto our Operator Progression Scheme, increasing your salary by up to £3,100, reflecting your growing skills, knowledge and flexibility. You’ll also receive monthly standby and call-out payments.
What you’ll be doing:
- Monitoring and managing raw water sources to ensure they are optimised for island supply
- Operating and maintaining water (and, in future, wastewater) treatment processes in line with operating procedures and best practice
- Carrying out proactive and reactive maintenance across all islands to maintain a continuous supply of high-quality water
- Repairing and replacing network assets, responding to bursts and emergencies, and ensuring hygiene standards are always met
- Installing, replacing and reading water meters
- Calibrating instrumentation used in treatment and network processes, recording data, analysing consumption trends and identifying potential leakage
- Using handheld devices and online systems to monitor network performance and support fault diagnosis
- Communicating clearly and professionally with customers and stakeholders, ensuring issues are logged, escalated and resolved effectively
- Working collaboratively with colleagues, management and the Engineering team to support investment and develop new solutions for the islands
- Maintaining tools, equipment and consumables in line with inventory requirements
- Participating in a standby rota
- Undertaking grounds maintenance, including strimming and general site repairs
What we’re looking for:
- A proven ability to work effectively both independently and as part of a team
- Strong communication skills, with the ability to liaise confidently with colleagues and customers
- A full UK driving licence
- The ability to follow operational procedures and risk assessments
- Strong organisational skills, with the ability to prioritise tasks and manage competing demands
- Ideally, previous experience in a utilities or similar operational environment
- The ability to gather, interpret and analyse information from multiple sources
- A proactive approach to resolving reactive issues efficiently and effectively
What’s in it for you?
- Generous annual leave allowance plus bank holidays
- The option to buy or sell annual leave for added flexibility
- Cycle to Work scheme – buy a bike and safety equipment tax‑free
- Free car parking at most sites
- Up to 26 weeks’ additional maternity leave
- Shared parental leave options to suit your family
- Employee share schemes with Pennon Group plc
- Free, confidential Employee Assistance Programme
- Wellbeing support through Champion Health
- Access to thousands of discounts and deals via Pennon Perks
- Group discounts including Dell Advantage, Virgin Media Affinity, Vodafone Advantage and more
- Discretionary bonus
- Competitive contributory pension
- And much more
Operations Technician (Isles of Scilly) South West Water · Operations and Field Work · Isles of[...] in Exeter employer: AquaCare, Company
Contact Detail:
AquaCare, Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Technician (Isles of Scilly) South West Water · Operations and Field Work · Isles of[...] in Exeter
✨Tip Number 1
Get to know the company! Research South West Water and the Isles of Scilly. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the practical side of things! Since this role involves hands-on work, be ready to discuss your previous experience with maintenance and operations. Think of examples where you've solved problems or worked as part of a team to keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the vital services we provide.
We think you need these skills to ace Operations Technician (Isles of Scilly) South West Water · Operations and Field Work · Isles of[...] in Exeter
Some tips for your application 🫡
Show Your Passion for Water Services: When writing your application, let us know why you're excited about working in water services. Share any personal experiences or interests that connect you to the role and the Isles of Scilly. We love seeing genuine enthusiasm!
Highlight Teamwork and Communication Skills: Since this role is all about working closely with a small team, make sure to emphasise your teamwork and communication skills. Give examples of how you've successfully collaborated with others in previous jobs or projects. We want to see how you can fit into our close-knit crew!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate applications that are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at AquaCare, Company
✨Know Your Stuff
Make sure you understand the key responsibilities of an Operations Technician. Brush up on water treatment processes, maintenance procedures, and how to handle emergencies. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Team Spirit
Since teamwork is essential for this position, be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and how you’ve collaborated with others to solve problems or improve processes.
✨Be Proactive
Demonstrate your proactive approach by discussing times when you identified potential issues before they became problems. This could be anything from spotting a leak to suggesting improvements in operational procedures. It shows you’re not just reactive but also forward-thinking.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the Operator Progression Scheme, or how they handle emergencies on the islands. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.