At a Glance
- Tasks: Monitor real-time data and support decision-making in a fast-paced control room.
- Company: Join South West Water, a leader in the UK water sector with a focus on sustainability.
- Benefits: Competitive salary, structured career growth, and a supportive team environment.
- Other info: Be part of a diverse team committed to building a culture of belonging.
- Why this job: Make a real impact while developing valuable analytical and operational skills.
- Qualifications: Strong analytical skills, confidence with data, and excellent communication abilities.
The predicted salary is between 39448 - 39448 £ per year.
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
We are currently recruiting for Control Room Technicians to join our 24/7 operational team based in Exeter.
Salary: £39,448 (£32,873 Basic + Shift Allowance)
Working at the heart of our operation, the Control Room plays a critical role in monitoring performance, responding to live operational activity, and ensuring consistent service delivery. This is a great opportunity to join a fast-paced, structured environment where teamwork, accuracy, and real-time decision-making are key. We are looking for individuals who can confidently interpret data, manage competing priorities, and contribute to maintaining a safe and efficient operation.
What You’ll Be Doing:
- Monitoring and interpreting real-time operational data
- Supporting effective decision-making to maintain service continuity
- Communicating clearly with operational teams and stakeholders
- Managing multiple tasks in a fast-moving environment
- Identifying risks and supporting performance improvements
Shift Pattern: This role operates on a 24/7 rotating shift pattern: 6 days on, 4 days off 2x mornings, 2x afternoons, 2x nights
Shift times: 06:30 – 15:05, 14:30 – 23:05, 22:30 – 07:05
You’ll be part of a team of seven technicians providing continuous coverage.
What we're looking for:
- Strong analytical and problem-solving skills
- Confidence working with data and systems (Excel / reporting tools)
- High attention to detail and a structured approach
- Excellent communication and teamworking skills
- The ability to stay calm and effective under pressure
- A proactive, reliable, and accountable mindset
Why Join Us?
- Join a critical function at the centre of operations
- Be part of a supportive, team-focused environment
- Develop valuable analytical and operational skills
- Opportunities to grow within a structured environment
Closing Date: 1st July 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Control Room Technician South West Water · Business, Corporate and Support Functions · Exeter ([...] employer: AquaCare, Company
South West Water is an exceptional employer, offering a dynamic and supportive work environment in Exeter, where you can play a vital role in ensuring the delivery of safe and reliable water services. With a strong focus on employee growth, teamwork, and sustainability, we provide opportunities for you to develop valuable skills while contributing to our mission of creating a greener future. Join us to be part of a culture that celebrates diversity and encourages you to bring your authentic self to work.
