Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assemble products and provide top-notch customer support from pre-sales to after-sales.
- Company: Join a dynamic team in the electronics and telecommunications industry.
- Benefits: Flexible work, competitive salary, training opportunities, and potential for visa sponsorship.
- Other info: Hands-on role with opportunities to advance into technical specialist or product manager.
- Why this job: Combine your passion for tech with customer service and grow your career.
- Qualifications: Degree in Electronics or related field; strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
This is a hybrid role combining manufacturing engineer and customer service. The ideal candidate will be responsible for assembling the products and supporting customers - from pre-sales consultation to after-sales technical assistance.
- Manufacturing Assembly & Testing
- Perform light assembly of PCB and mechanics
- Assist in product testing and quality checks to ensure performance standards are met
- Use basic test equipment (e.g. multimeter, signal generator, spectrum analyser) to verify functionality
- Support fault finding and troubleshooting of electronic units
- Record test results and maintain accurate documentation
- Work closely with engineering team to understand product design and improvements
- Respond to customer inquiries via email, phone, WhatsApp, and online platforms
- Provide timely and professional support to global clients
- Handle order updates, delivery tracking, and general customer issues
- Maintain strong customer relationships and ensure high satisfaction
- Provide basic troubleshooting and remote support for equipment
- Assist customers with installation guidance and product setup
- Coordinate with engineering team for complex technical issues
- Degree or background in Electronics, Telecommunications, Broadcast Engineering, or related field
- Strong communication skills in English (additional languages like Spanish are a plus)
- Ability to explain technical concepts in a simple way
- Customer-focused mindset with problem-solving skills
- Familiarity with using test instruments (e.g. multimeter, oscilloscope, RF test equipment) is highly desirable
- Hands-on mindset with willingness to learn product assembly and testing processes
- Opportunity to grow into a Technical Specialist or product manager role
- Training in broadcast technology and RF systems
- Flexible working environment
- Competitive salary and performance-based incentives
- Sponsor visa after 12 months
Manufacturing engineer / Customer Service in Ewell employer: Aqua
Contact Detail:
Aqua Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manufacturing engineer / Customer Service in Ewell
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and think about how your skills in manufacturing and customer service can shine. We want you to feel confident and ready to impress!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Manufacturing engineer / Customer Service in Ewell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in manufacturing and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how and customer-focused mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this hybrid role and how your background in electronics or telecommunications makes you a perfect fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. Whether it’s through your writing style or how you present your experiences, we want to see that you can explain technical concepts simply and effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Aqua
✨Know Your Tech
Brush up on your knowledge of basic test equipment like multimeters and oscilloscopes. Be ready to discuss how you've used these tools in past roles or projects, as this will show your hands-on experience and technical understanding.
✨Customer Service Savvy
Prepare examples of how you've handled customer inquiries or resolved issues in the past. Highlight your communication skills and ability to explain complex concepts simply, as this is crucial for supporting clients effectively.
✨Show Your Problem-Solving Skills
Think of specific instances where you’ve successfully troubleshot a technical issue or improved a process. This will demonstrate your customer-focused mindset and problem-solving abilities, which are key for this hybrid role.
✨Engage with the Engineering Team
Familiarise yourself with the product design and improvements relevant to the role. During the interview, express your eagerness to collaborate with the engineering team and how you can contribute to enhancing product quality and customer satisfaction.