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- Tasks: Support the reception team and ensure exceptional guest experiences.
- Company: Join Aqua Restaurant Group, a vibrant collection of restaurants in iconic cities.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial perks.
- Other info: Inclusive environment welcoming diverse backgrounds; career growth opportunities await!
- Why this job: Be part of a culinary adventure with stunning views and a dynamic team.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 30534 - 30534 £ per year.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
This is a 48-hour contract, full-time position.
Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard. We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London.
What we bring to the table:
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks - Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your day at Aqua:
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
- Operational excellence & communication: Maintain effective communication between the team and senior management so that everything is excellently executed
You will be paid £30,534.76 per annum. In addition, you can be a part of the venue’s Tronc system, which may give you up to £13,992.00 extra per year. The Tronc system is managed by the Tronc Master.
All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
Apply today as an Assistant Reception Manager and be part of Aqua’s global culinary adventure!
Assistant Reception Manager in London employer: Aqua Shard
Contact Detail:
Aqua Shard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Aqua or similar venues. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show your passion for hospitality during interviews. Share your experiences and how you’ve gone above and beyond for guests in the past. We love hearing about your dedication to creating memorable dining experiences!
✨Tip Number 3
Prepare some thoughtful questions for your interviewers. Ask about team dynamics or how they celebrate successes at Aqua. This shows you’re genuinely interested in being part of their vibrant culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Reception Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see your enthusiasm for creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Assistant Reception Manager role. Highlight your experience in guest relations and team support, and don’t forget to mention any specific skills that align with what we’re looking for at Aqua.
Be Professional Yet Approachable: In your cover letter, strike a balance between professionalism and approachability. We’re all about warm welcomes, so let your personality come through while maintaining a professional tone that reflects our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aqua. Plus, it’s super easy!
How to prepare for a job interview at Aqua Shard
✨Know the Venue Inside Out
Before your interview, make sure you research Aqua Shard thoroughly. Familiarise yourself with their menu, the dining experience they offer, and their unique selling points. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Guest Relations Skills
As an Assistant Reception Manager, handling guest relations is key. Prepare examples from your past experiences where you've successfully managed reservations or resolved guest issues. Highlight your ability to maintain professionalism and care in challenging situations.
✨Demonstrate Team Leadership
Be ready to discuss how you can support and lead a team. Think of specific instances where you've motivated colleagues or improved team dynamics. Aqua values operational excellence, so showing your leadership skills will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team culture, ongoing training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if Aqua is the right fit for you.