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- Tasks: Be the friendly face of our venue, managing reservations and ensuring guests feel welcome.
- Company: Join a vibrant hospitality group known for exceptional guest experiences.
- Benefits: Earn £12.21 per hour plus tips, with flexible part-time hours.
- Why this job: Make a real difference in guests' experiences while working in a lively environment.
- Qualifications: Strong communication skills and a passion for hospitality are essential.
- Other info: Enjoy a rewarding role with opportunities to grow in the hospitality industry.
The predicted salary is between 12 - 16 £ per hour.
A dynamic hospitality group is seeking a Senior Receptionist to be the first point of contact for guests at their London venue. This role involves managing reservations, ensuring a warm welcome, and providing excellent customer service.
Ideal candidates will have strong communication skills and a passion for hospitality. This part-time position offers £12.21 per hour, with potential additional earnings through the Tronc system, ensuring a rewarding work experience in a vibrant environment.
Senior Receptionist: Guest Experience Leader in Hospitality employer: Aqua Restaurant Group
Contact Detail:
Aqua Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist: Guest Experience Leader in Hospitality
✨Tip Number 1
Make sure to research the hospitality group before your interview. Knowing their values and what makes them unique will help you stand out as a candidate who truly cares about the guest experience.
✨Tip Number 2
Practice your communication skills! Since this role is all about making guests feel welcome, being able to articulate your thoughts clearly and confidently will be key during your interactions.
✨Tip Number 3
Don’t forget to showcase your passion for hospitality. Share personal stories or experiences that highlight your commitment to excellent customer service – it’ll resonate with the hiring team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Receptionist: Guest Experience Leader in Hospitality
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your passion for hospitality and how you connect with guests. A warm and friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and reception roles. We love seeing how your past experiences align with the responsibilities of the Senior Receptionist position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our vibrant hospitality group.
How to prepare for a job interview at Aqua Restaurant Group
✨Know the Venue Inside Out
Before your interview, make sure to research the hospitality group and their London venue. Familiarise yourself with their services, values, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Senior Receptionist, strong communication is key. Prepare examples of how you've successfully handled guest interactions in the past. Think about times when you went above and beyond to ensure a great experience for guests, as this will highlight your passion for hospitality.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult guest or manage multiple reservations. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the welcoming atmosphere of the venue. This shows that you take the opportunity seriously and understand the importance of presentation in the industry.
