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- Tasks: Lead the reception team and create unforgettable guest experiences.
- Company: Aqua Shard, a premier dining establishment in London.
- Benefits: Enjoy discounts at venues, birthday leave, and gym membership perks.
- Why this job: Be the face of a vibrant culinary adventure and elevate guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
A premier dining establishment in London is seeking a Senior Receptionist to be the first point of contact for guests and deliver exceptional service at Aqua Shard. The role includes leading the reception team, managing reservations, and addressing guest inquiries.
Candidates should be committed to customer service excellence and possess strong communication skills.
Benefits include:
- Discounts at venues
- Birthday leave
- Financial wellness support
- Discounted gym membership
Apply today to join this vibrant culinary adventure.
Senior Receptionist: Elevate Guest Experience & Growth employer: Aqua Restaurant Group
Contact Detail:
Aqua Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist: Elevate Guest Experience & Growth
✨Tip Number 1
Make sure to research Aqua Shard and its unique dining experience. Knowing the ins and outs of the venue will help you stand out during interviews and show your genuine interest in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Senior Receptionist, you'll be the face of the establishment. Role-play common guest interactions with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network with current or former employees of Aqua Shard. They can provide insider tips on the interview process and what the team values most, giving you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our vibrant culinary adventure.
We think you need these skills to ace Senior Receptionist: Elevate Guest Experience & Growth
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for delivering exceptional service. Share any relevant experiences where you’ve gone above and beyond to make a guest's experience memorable.
Highlight Your Leadership Skills: As a Senior Receptionist, you'll be leading the reception team. Make sure to mention any previous leadership roles or experiences that showcase your ability to manage a team effectively and inspire others.
Communicate Clearly and Confidently: Strong communication skills are key in this role. Use clear and concise language in your application, and don’t hesitate to show off your personality – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aqua Shard!
How to prepare for a job interview at Aqua Restaurant Group
✨Know the Venue
Before your interview, do some research on Aqua Shard. Familiarise yourself with their menu, atmosphere, and any recent news or events. This will show your genuine interest in the establishment and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Highlight situations where you resolved issues or enhanced a customer's experience. This will demonstrate your commitment to customer service excellence, which is key for this role.
✨Practice Communication Scenarios
As a Senior Receptionist, strong communication skills are essential. Practice common scenarios you might face, such as handling difficult guests or managing reservations. Role-playing these situations can help you articulate your responses clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the establishment is the right fit for you.
