Senior Receptionist

Senior Receptionist

Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Be the welcoming face of Aqua Shard and ensure guests have an unforgettable experience.
  • Company: Join the Aqua Restaurant Group, known for its vibrant atmosphere and exceptional service.
  • Benefits: Enjoy discounts, birthday leave, ongoing training, and a discounted gym membership.
  • Why this job: Make a real impact by creating memorable moments for guests in a stunning location.
  • Qualifications: Experience in guest relations and a passion for providing exceptional service.
  • Other info: Join a diverse team committed to inclusivity and personal growth.

The predicted salary is between 12 - 16 £ per hour.

The Senior Receptionist is the first point of contact for our guests, ensuring they receive the warmest welcome and enjoy a memorable experience at Aqua Shard.

Responsibilities:

  • Lead by example: support the reception team, ensuring every guest receives a warm welcome and exceptional service.
  • Handle guest relations: manage reservations, address guest inquiries, and resolve any issues with professionalism and care.

Benefits:

  • Dine with us: enjoy discounts at all Aqua venues.
  • Celebrate YOU: take your birthday off and earn additional long service leave.
  • Grow with us: ongoing training and development to support both professional and personal growth.
  • Financial well-being: manage pay with ease through Wagestream & enhance your financial knowledge.
  • Breaks: food provided during your breaks – restaurant perk.
  • Work out: discounted gym membership.
  • Lunch & Learn: head office perk.
  • Share the Talent: bring a friend on board and get £500.

Eligibility & Inclusion:

All applicants must be eligible to live and work in the UK. Aqua welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments, let us know.

Application:

Apply today as a Senior Receptionist and be part of Aqua’s global culinary adventure.

Senior Receptionist employer: Aqua Restaurant Group

Aqua Shard is an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. Located on the iconic Level 31 of The Shard in London, employees benefit from competitive pay, generous discounts at all Aqua venues, and opportunities for professional development, making it a rewarding place to build a career in hospitality.
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Contact Detail:

Aqua Restaurant Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Receptionist

✨Tip Number 1

Make sure to research Aqua Shard and its values before your interview. Knowing the ins and outs of the restaurant will help you connect with the team and show that you're genuinely interested in being part of their culinary adventure.

✨Tip Number 2

Practice your communication skills! As a Senior Receptionist, you'll be the first point of contact for guests. Role-play common scenarios with a friend to boost your confidence and ensure you can handle inquiries and issues like a pro.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet welcoming vibe of Aqua Shard to show you're ready to lead by example.

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.

We think you need these skills to ace Senior Receptionist

Customer Service Skills
Guest Relations Management
Reservation Management
Problem-Solving Skills
Communication Skills
Team Leadership
Professionalism
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the Aqua Shard experience.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can lead by example and provide exceptional service, so showcase those qualities!

Be Professional Yet Approachable: As a Senior Receptionist, you’ll be the first point of contact for our guests. Use a friendly tone in your application while maintaining professionalism. It’s all about striking that perfect balance!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Aqua Restaurant Group

✨Know the Venue

Before your interview, take some time to research Aqua Shard and its unique offerings. Familiarise yourself with their menu, atmosphere, and any recent news. This will not only show your genuine interest but also help you answer questions about why you want to work there.

✨Showcase Your People Skills

As a Senior Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled guest relations or resolved issues. Highlight your ability to remain calm under pressure and provide exceptional service.

✨Dress to Impress

First impressions matter! Dress smartly and professionally for your interview. Aim for a polished look that reflects the upscale environment of Aqua Shard. This shows that you understand the importance of presentation in the hospitality industry.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they celebrate employee achievements. It demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.

Senior Receptionist
Aqua Restaurant Group
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