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- Tasks: Lead the reception team and ensure exceptional guest service at a top restaurant.
- Company: Aqua Restaurant Group, known for its vibrant dining experiences in iconic cities.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial wellness perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team in the UK's tallest building and make a real impact.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 30534 - 30534 £ per year.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.
At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
As our Reception Manager, you will be supporting the General Manager in guiding the reception team and running a smooth operation. This is a 48‑hour contract, full‑time position and maternity cover for 6 or 9 months.
Where are we located?
Situated on Level 33 of The Shard, the UK’s tallest building, Hutong delivers an exceptional Northern Chinese dining experience with stunning views of London.
What We Bring To The Table
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well‑being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks – Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your Day At Aqua
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Support the team: Make sure your team is familiar with service procedures, updated employee manuals, and provide necessary training. Your effort will ensure the reception team can confidently deal with guest queries and daily duties
- Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed
You will be paid £31,785.16 per annum. In addition, you can be a part of the venue’s Tronc system, which may give you up to £19,465.20 extra per year. The Tronc system is managed by the Tronc Master.
All applicants must be eligible to live and work in the UK.
Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
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Reception Manager (Maternity Cover) employer: Aqua Restaurant Group
Contact Detail:
Aqua Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Aqua or similar venues. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Aqua Restaurant Group and its unique offerings. Knowing the ins and outs of their restaurants will show your passion and help you stand out during the conversation.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, so think about how your experience aligns with the Reception Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reception Manager (Maternity Cover)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Manager role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff; instead, focus on what makes you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aqua Restaurant Group
✨Know the Venue
Before your interview, take some time to research Aqua Restaurant Group and its unique offerings. Familiarise yourself with their restaurants, especially Hutong at The Shard. This will show your genuine interest in the role and help you connect your experience with their values.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, communication, and operational excellence. Be ready to discuss how you can support the reception team and ensure exceptional service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest queries. Think of specific scenarios from your previous roles where you demonstrated excellent customer service or resolved conflicts effectively. This will highlight your readiness for the fast-paced environment at Aqua.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if Aqua is the right fit for you.