At a Glance
- Tasks: Be the welcoming face of Aqua, managing guest relations and ensuring exceptional service.
- Company: Join Aqua Restaurant Group, a vibrant collection of restaurants in iconic cities worldwide.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial perks like Wagestream.
- Other info: Inclusive work environment with opportunities for personal and professional growth.
- Why this job: Dive into a culinary adventure and grow your career in hospitality with us.
- Qualifications: Strong communication skills and a passion for providing excellent customer service.
The predicted salary is between 25400 - 30000 £ per year.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
You will be the first point of contact for our guests, ensuring they receive the warmest of welcomes. Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard. We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London.
What we bring to the table:
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks – Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your day at Aqua:
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
You will be paid £12.21 per hour. In addition, you can be a part of the venue's Tronc system, which may give you up to £4.00 extra per hour each month. The Tronc system is managed by the Tronc Master.
All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
Apply today as a Senior Receptionist and be part of Aqua's global culinary adventure!
Senior Receptionist in London employer: Aqua Restaurant Group
Aqua Restaurant Group is an exceptional employer, offering a vibrant work culture in the heart of London at The Shard, where you can enjoy stunning views while advancing your career in hospitality. With benefits like discounts at all Aqua venues, ongoing training and development, and a supportive environment that celebrates your achievements, Aqua is dedicated to fostering both personal and professional growth for its employees. Join us as a Senior Receptionist and be part of a dynamic team that values inclusivity and innovation in the culinary world.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings at places like Aqua that aren’t advertised yet.
✨Tip Number 2
Show up in style! If you can, visit the restaurant and introduce yourself to the team. A friendly face is hard to forget, and it shows your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle guest relations or manage reservations. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Senior Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application specifically for the Senior Receptionist role at Aqua. Highlight your relevant experience and skills that align with our values and the job description – it’ll make a big difference!
Be Professional Yet Approachable:Remember, as a Senior Receptionist, you’ll be the first point of contact for our guests. Use a friendly tone in your application while maintaining professionalism – we’re looking for someone who can balance both!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Aqua Restaurant Group
✨Know the Venue Inside Out
Before your interview, take some time to research Aqua Restaurant Group and its various venues. Familiarise yourself with their unique offerings, especially Aqua Shard. This will not only show your genuine interest but also help you answer questions about how you can contribute to their guest experience.
✨Showcase Your Hospitality Skills
As a Senior Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided exceptional service or resolved guest issues. Highlighting these skills will demonstrate your ability to lead by example and support the reception team effectively.
✨Practice Common Interview Questions
Anticipate questions related to guest relations, handling reservations, and managing inquiries. Practising your responses will help you articulate your thoughts clearly during the interview. Consider role-playing with a friend to build confidence and refine your answers.
✨Dress to Impress
First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet stylish atmosphere of Aqua. Aim for smart-casual attire that shows you understand the brand's image while still being comfortable enough to engage in conversation.
