At a Glance
- Tasks: Welcome guests and ensure exceptional service while supporting the reception team.
- Company: Aqua Restaurant Group, known for vibrant dining experiences in major cities.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial wellness support.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and create memorable experiences for guests every day.
- Qualifications: Passion for hospitality and excellent customer service skills.
The predicted salary is between 26500 - 27500 £ per year.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
As our Head Host, you will be our guests' first point of contact, ensuring they receive the warmest of welcomes, and supporting the team to run a smooth operation. We are looking for someone passionate and very hospitable in their approach to customer service.
Location: Dim Sum Library serves up modern Cantonese atmosphere in the heart of London in The Yards. We’ve got next‑level dim sum, tea‑inspired cocktails, and all‑day dining. And we’re just a short two‑minute walk from Covent Garden or Leicester Square station.
What We Bring to the Table
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well‑being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks – Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your Day at Aqua
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
- Team building: Assist supervisors and management with developing the team
You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.79 extra per hour each month. The Tronc system is managed by the Tronc Master.
All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
Head Host in London employer: Aqua Restaurant Group
Aqua Restaurant Group is an exceptional employer, offering a vibrant work culture in the heart of London, where culinary and hospitality professionals can thrive. With a focus on employee growth through ongoing training, generous benefits like discounts at all venues, and a commitment to inclusivity, Aqua ensures that every team member feels valued and supported. Join us at Dim Sum Library, where your passion for hospitality will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Aqua's vibe on social media and their website. This will help you connect with the team and show that you're genuinely interested in being part of their unique atmosphere.
✨Tip Number 2
Practice your hospitality skills! Role-play common guest scenarios with a friend or family member. This will help you feel more confident when it comes to handling inquiries and ensuring every guest feels welcomed.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Aqua.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Head Host in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing a warm welcome and exceptional service to our guests.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in customer service and team support. We love seeing how your past roles have prepared you for the Head Host position at Aqua!
Be Professional Yet Friendly:Your written application should reflect the friendly and professional vibe we uphold at Aqua. Use a conversational tone while maintaining professionalism to show us you’re a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aqua.
How to prepare for a job interview at Aqua Restaurant Group
✨Know the Venue Inside Out
Before your interview, make sure you research Aqua Restaurant Group and Dim Sum Library. Familiarise yourself with their menu, atmosphere, and values. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
As a Head Host, your role revolves around customer service. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle difficult situations with grace and professionalism.
✨Practice Common Interview Questions
Anticipate questions related to guest relations and team management. Think about how you would handle reservations, guest inquiries, and team dynamics. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the upscale nature of Aqua's venues. This shows that you take the opportunity seriously and understand the brand's image.
