Assistant Reception Manager: Lead Guest Experience & Team in London
Assistant Reception Manager: Lead Guest Experience & Team

Assistant Reception Manager: Lead Guest Experience & Team in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and ensure guests have an unforgettable experience.
  • Company: A top restaurant group in London known for its vibrant atmosphere.
  • Benefits: Competitive salary, training, venue discounts, and financial wellbeing support.
  • Why this job: Join a dynamic team and make a real difference in guest experiences.
  • Qualifications: Proven leadership skills and excellent communication abilities.
  • Other info: Enjoy unique perks and opportunities for career growth.

The predicted salary is between 28800 - 43200 £ per year.

A leading restaurant group in London is seeking an Assistant Reception Manager to support the reception team and ensure exceptional guest service. This full-time role offers a competitive salary, ongoing training, and unique perks such as discounts across venues, additional long service leave, and a financial wellbeing program.

The ideal candidate should be an experienced team leader with strong communication skills, ready to enhance the guest experience in a vibrant dining environment.

Assistant Reception Manager: Lead Guest Experience & Team in London employer: Aqua Restaurant Group

Join a leading restaurant group in London, where we prioritise exceptional guest service and employee satisfaction. Our vibrant work culture fosters growth through ongoing training and development opportunities, while unique perks like venue discounts and a financial wellbeing programme ensure our team members feel valued and supported. As an Assistant Reception Manager, you'll play a crucial role in enhancing the guest experience in a dynamic environment that celebrates teamwork and excellence.
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Contact Detail:

Aqua Restaurant Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Reception Manager: Lead Guest Experience & Team in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Reception Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get to the interview stage, be sure to let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've gone above and beyond to create memorable moments for guests.

✨Tip Number 3

Research the restaurant group! Familiarise yourself with their values, menu offerings, and unique perks. This will not only help you tailor your responses but also show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're keen on joining our vibrant dining environment and ready to enhance the guest experience with us.

We think you need these skills to ace Assistant Reception Manager: Lead Guest Experience & Team in London

Team Leadership
Guest Service
Communication Skills
Problem-Solving Skills
Training and Development
Customer Relationship Management
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Guest Experience: When writing your application, let us know why you're excited about enhancing the guest experience. Share any relevant experiences that highlight your commitment to exceptional service.

Highlight Your Leadership Skills: As an Assistant Reception Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. We want to see how you've motivated and supported your team in the past.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Aqua Restaurant Group

✨Know the Venue Inside Out

Before your interview, make sure to research the restaurant group thoroughly. Familiarise yourself with their menu, values, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their guest experience goals.

✨Showcase Your Leadership Skills

As an Assistant Reception Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you improved team performance or enhanced guest satisfaction, and be ready to discuss these during the interview.

✨Practice Your Communication Style

Strong communication skills are key for this role. Consider practising common interview questions with a friend or in front of a mirror. Focus on being clear and confident in your responses, and don’t forget to demonstrate your ability to engage with guests and team members alike.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure guest satisfaction. This shows that you're not just interested in the job, but also in contributing positively to their team and culture.

Assistant Reception Manager: Lead Guest Experience & Team in London
Aqua Restaurant Group
Location: London

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