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- Tasks: Support the reception team and ensure exceptional guest experiences.
- Company: Aqua Restaurant Group, a vibrant collection of restaurants in major cities.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial wellness perks.
- Why this job: Join a dynamic team and grow your career in hospitality with stunning views.
- Qualifications: Experience in hospitality and strong communication skills.
- Other info: Inclusive workplace with opportunities for personal and professional development.
The predicted salary is between 30534 - 30534 £ per year.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
As an Assistant Reception Manager, you will be supporting the Reception Manager in guiding the team and running a smooth operation. This is a 48-hour contract, full-time position.
Where are we located? Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard. We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London.
What we bring to the table:
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks - Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your day at Aqua:
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
- Operational excellence & communication: Maintain effective communication between the team and senior management so that everything is excellently executed
You will be paid £30,534.76 per annum. In addition, you can be a part of the venue's Tronc system, which may give you up to £13,992.00 extra per year. The Tronc system is managed by the Tronc Master.
All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
Apply today as an Assistant Reception Manager and be part of Aqua's global culinary adventure!
Assistant Reception Manager in London employer: Aqua Restaurant Group
Contact Detail:
Aqua Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Aqua or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show up in style! If you get the chance to visit Aqua or any of their venues, make a great impression. Dress smartly, be polite, and engage with the staff. You never know who might remember you when hiring!
✨Tip Number 3
Prepare for the interview! Research Aqua’s values and the role of Assistant Reception Manager. Think about how your experience aligns with their needs and be ready to share specific examples that showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Aqua team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant Reception Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating memorable experiences for guests, so share any relevant stories or examples that highlight your passion.
Tailor Your CV: Make sure your CV is tailored specifically for the Assistant Reception Manager role. Highlight your experience in guest relations and team support, and don’t forget to mention any relevant skills that align with what we’re looking for at Aqua.
Be Professional Yet Approachable: In your cover letter, strike a balance between professionalism and approachability. We’re looking for someone who can lead by example and connect with both guests and the team, so let your personality come through while keeping it polished.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board for an exciting journey with Aqua!
How to prepare for a job interview at Aqua Restaurant Group
✨Know the Venue Inside Out
Before your interview, make sure you research Aqua Shard thoroughly. Familiarise yourself with their menu, the dining experience they offer, and their unique selling points. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As an Assistant Reception Manager, you'll be dealing with guests and team members daily. Prepare examples of how you've handled guest relations or resolved conflicts in the past. Highlighting your communication skills and ability to lead by example will set you apart.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry standards and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture at Aqua. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.
