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- Tasks: Welcome guests and ensure exceptional service while supporting the reception team.
- Company: Aqua Restaurant Group, known for vibrant dining experiences in major cities.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial wellness perks.
- Why this job: Join a dynamic team and make memorable dining experiences come to life.
- Qualifications: Passion for hospitality and excellent customer service skills.
- Other info: Inclusive work environment with opportunities for personal and professional growth.
The predicted salary is between 26500 - 27500 £ per year.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
As our Head Host, you will be our guests' first point of contact, ensuring they receive the warmest of welcomes, and supporting the Reception Manager in guiding the team and running a smooth operation. We are looking for someone passionate and very hospitable in their approach to customer service.
Where are we located? Dim Sum Library serves up modern Cantonese atmosphere in the heart of London in The Yards. We’ve got next-level dim sum, tea-inspired cocktails, and all-day dining. And we’re just a short two-minute walk from Covent Garden or Leicester Square station. Easy to get to, hard to leave.
What We Bring To The Table
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks - Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your Day At Aqua
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
- Team building: Assist supervisors and management with developing the team
You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.79 extra per hour each month. The Tronc system is managed by the Tronc Master.
Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Head Host and be part of Aqua’s global culinary adventure!
Head Host employer: Aqua Restaurant Group
Contact Detail:
Aqua Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Host
✨Tip Number 1
Get to know the venue! Before your interview, pop by Aqua or Dim Sum Library to soak up the atmosphere. This shows your genuine interest and helps you chat about what makes the place special during your conversation.
✨Tip Number 2
Practice your hospitality skills! Think of scenarios where you might need to handle guest inquiries or resolve issues. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or platforms like LinkedIn. They can give you insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 4
Show your passion! During the interview, share stories about your love for food and hospitality. Let them see how excited you are about the role and how you can contribute to creating memorable experiences for guests.
We think you need these skills to ace Head Host
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see how much you care about providing a warm welcome and exceptional service to our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Head Host role. Mention any previous roles where you've led a team or managed guest relations, as this will catch our eye!
Be Professional Yet Friendly: Your written application should reflect the friendly and professional vibe we have at Aqua. Use a conversational tone but keep it polished – we’re looking for someone who can balance both!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aqua.
How to prepare for a job interview at Aqua Restaurant Group
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Aqua Restaurant Group and its unique offerings. Research the Dim Sum Library, its menu, and the overall vibe. This will not only impress your interviewers but also help you articulate how you can contribute to the guest experience.
✨Showcase Your Hospitality Passion
As a Head Host, your passion for hospitality is key. Prepare examples from your past experiences where you went above and beyond for guests. Share stories that highlight your ability to create memorable experiences and handle guest relations with care.
✨Practice Team Leadership Scenarios
Since you'll be supporting the reception team, think about how you would lead by example. Prepare to discuss how you would handle team dynamics, support your colleagues, and ensure smooth operations during busy times. This shows you’re ready to step up and guide the team.
✨Dress to Impress and Be Yourself
First impressions matter! Dress smartly to reflect the restaurant's style, but also let your personality shine through. Being authentic will help you connect with the interviewers and demonstrate that you’re a great fit for their team culture.