Guest Relations Manager

Guest Relations Manager

London Full-Time No home office possible
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Join to apply for the Guest Relations Manager role at Aqua Restaurant Group

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Join to apply for the Guest Relations Manager role at Aqua Restaurant Group

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.
At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
As our Guest Relations Manager , you will welcome guests with a smile and a warm greeting, share your knowledge about our menu to help them make the best choices for their stay with us – ensuring their visit is an unforgettable experience.
This is a full time, 48-hour contract.
Where are we located?
Situated on Level 33 of The Shard, the UK’s tallest building, Hutong delivers an exceptional Northern Chinese dining experience with stunning views of London.
What We Bring To The Table

  • Dine with us: Enjoy discounts at all Aqua venues
  • Celebrate YOU: Take your birthday off and earn additional long service leave
  • Grow with us: Ongoing training and development to support both your professional and personal development
  • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
  • Breaks: Food provided during your breaks – Restaurant perk
  • Work out: Discounted gym membership
  • Lunch & Learn: Head Office perk
  • Share the Talent: Bring a friend on board and get £500

Your Day At Aqua

  • Provide Exceptional Guest Care: Attend to guest requests, handle special occasions or concerns, and create a welcoming atmosphere that keeps guests returning for more
  • Oversee Online Reviews: Monitor and respond to guest reviews and feedback on social media and other platforms to improve overall guest satisfaction

Where there is water, there is life & where there is life, you will find us!
Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.
All applicants must be eligible to live and work in the UK.
Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
Apply today as a Guest Relations Manager and be part of Aqua’s global culinary adventure!

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Restaurants

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Contact Detail:

Aqua Restaurant Group Recruiting Team

Guest Relations Manager
Aqua Restaurant Group
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