Assistant Reception Manager: Lead Guest Experience & Team
Assistant Reception Manager: Lead Guest Experience & Team

Assistant Reception Manager: Lead Guest Experience & Team

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and ensure guests have an unforgettable experience.
  • Company: A top restaurant group in London known for its vibrant atmosphere.
  • Benefits: Competitive salary, training, venue discounts, long service leave, and financial wellbeing support.
  • Why this job: Join a dynamic team and elevate guest experiences in a lively dining setting.
  • Qualifications: Proven leadership skills and excellent communication abilities.
  • Other info: Exciting opportunities for career growth in a fast-paced environment.

The predicted salary is between 30000 - 42000 £ per year.

A leading restaurant group in London is seeking an Assistant Reception Manager to support the reception team and ensure exceptional guest service. This full-time role offers a competitive salary, ongoing training, and unique perks such as discounts across venues, additional long service leave, and a financial wellbeing program.

The ideal candidate should be an experienced team leader with strong communication skills, ready to enhance the guest experience in a vibrant dining environment.

Assistant Reception Manager: Lead Guest Experience & Team employer: Aqua Restaurant Group

Join a leading restaurant group in London, where we prioritise exceptional guest experiences and foster a vibrant work culture. As an Assistant Reception Manager, you'll benefit from competitive salaries, ongoing training, and unique perks like venue discounts and a financial wellbeing programme, all while being part of a supportive team that values your growth and development.
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Contact Detail:

Aqua Restaurant Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Reception Manager: Lead Guest Experience & Team

✨Tip Number 1

Network like a pro! Reach out to people in the restaurant industry, especially those who work at the venues you're interested in. A friendly chat can open doors and give you insider info on job openings.

✨Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles.

✨Tip Number 3

Research the company culture! Before applying, check out their social media and website to understand their vibe. Tailor your approach to match their style, showing that you’re not just a fit for the role but for the team too.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re genuinely interested in joining our team and helps us keep track of your application.

We think you need these skills to ace Assistant Reception Manager: Lead Guest Experience & Team

Team Leadership
Guest Service
Communication Skills
Problem-Solving Skills
Training and Development
Customer Relationship Management
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Guest Experience: When writing your application, let us know why you're excited about enhancing the guest experience. Share any relevant experiences that highlight your commitment to exceptional service.

Highlight Your Leadership Skills: As an Assistant Reception Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. We want to see how you've motivated and supported your team in the past.

Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills with what we're looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our restaurant group!

How to prepare for a job interview at Aqua Restaurant Group

✨Know the Venue Inside Out

Before your interview, make sure to research the restaurant group thoroughly. Familiarise yourself with their menu, values, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their guest experience goals.

✨Showcase Your Leadership Skills

As an Assistant Reception Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on communication and conflict resolution. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

✨Emphasise Guest Experience

Be ready to discuss your approach to enhancing guest experiences. Think of specific instances where you went above and beyond for guests. Highlight your ability to handle feedback and turn challenges into opportunities for improvement.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.

Assistant Reception Manager: Lead Guest Experience & Team
Aqua Restaurant Group

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