Plumber/Water Hygiene Technician

About AQUA Ltd Established in 2010, AQUA Ltd is a family run business specialising in water hygiene, Legionella control and water treatment services throughout the UK. Based in the East Midlands, we have built a strong reputation for delivering professional, reliable, and high-quality services to a diverse range of clients, including healthcare providers, care homes, educational establishments, commercial properties and residential developments. As an ISO 9001 and ISO 14001 certified company, a member of the Legionella Control Association (LCA) and SafeContractor accredited, we pride ourselves on maintaining the highest standards of safety, quality and customer service.

At AQUA, our people are at the heart of everything we do. We believe in creating a friendly, supportive working environment where everyone is valued, encouraged to contribute and given opportunities to develop their skills and progress their careers. We are currently seeking a Plumber/Water Hygiene Engineer to join our dedicated team. If you are passionate about making a difference through quality service and want to grow with a company that values its mission and core values, we encourage you to apply and become a vital part of our continued expansion and success.

• Carry out plumbing installation, maintenance, repairs and remedial works on domestic hot and cold water systems.
• Undertake Legionella remedial works, including the removal of dead legs, pipework alterations and replacement of non-compliant components.
• Perform cleaning and disinfection of domestic water systems, including cold water storage tanks, calorifiers and associated pipework.
• Carry out routine water hygiene monitoring, including temperature checks, flushing and water sampling.
• Inspect, service, maintain and replace thermostatic mixing valves (TMVs).
• Inspect, clean and maintain cold water storage tanks and hot water calorifiers.
• Diagnose and rectify plumbing faults, including poor water flow, temperature issues, leaks and system defects.
• Install, maintain and replace water hygiene equipment, valves, fittings and associated components.
• Complete accurate electronic job reports, service records and supporting photographic evidence.
• Work independently at customer premises across the UK, ensuring a professional and courteous service.
• Follow company risk assessments, method statements and health and safety procedures.
• Liaise with customers, site managers and the office team to ensure work is completed efficiently and to a high standard.
• Identify additional defects, water hygiene risks and opportunities for remedial improvements.
• Maintain company vehicles, tools and equipment in a clean, safe and professional condition.
• Occasional nights away (approx. 2 nights per month).
• Use mobile/tablet applications.
• Overtime available.

Essential Requirements

• Minimum City & Guilds Level 2 qualification in Plumbing or equivalent recognised qualification.
• Full, valid UK driving licence.
• Practical experience working with domestic and commercial hot and cold water systems.
• Good understanding of plumbing installations, maintenance, fault diagnosis and remedial works.
• Ability to work independently and manage workloads effectively.
• Good communication, organisational and problem solving skills.
• Professional approach to customer service and health and safety.
• Confident using smartphones, tablets and electronic job reporting systems.
• Willingness to travel nationally and undertake occasional overnight stays.

Desirable Experience

• Previous experience in water hygiene or Legionella control.
• Knowledge of ACoP L8 and HSG274.
• Experience in cleaning and disinfecting water systems.
• Experience servicing thermostatic mixing valves (TMVs).
• Legionella awareness or water hygiene training.

The appointment will be subject to appropriate DBS checks, where applicable.

Benefits

• Competitive salary depending on experience and qualifications.
• 25 days' annual leave plus bank holidays.
• Paid travelling time on a door to door basis.
• Overtime opportunities.
• Company vehicle with fuel card.
• Company mobile phone, including personal use.
• Health and dental insurance cover.
• Company pension scheme.
• Additional payments for overnight stays.
• Comprehensive induction and ongoing technical training.
• Opportunities for career progression and professional development.
• Modern equipment, tools and electronic job reporting systems.
• Supportive, friendly and professional working environment.
• Permanent, full time employment within an established family run business.

Location and Working Arrangements

This is a mobile, field-based position, with work undertaken at customer premises throughout the UK. Normal working hours are Monday to Thursday 8am - 5pm and Friday 8am - 4:30pm, with a 30 minute lunch break. Our office is based in the Coalville area of Leicestershire, although the successful candidate will primarily work independently at customer sites. The role involves regular travelling, with occasional overnight stays away from home, typically around two nights per month depending on operational requirements. A company vehicle, fuel card, mobile phone and the necessary tools and equipment will be provided. We offer paid travelling time on a door to door basis, with overtime opportunities and additional payments for overnight stays.