At a Glance
- Tasks: Be the welcoming face of Aqua, managing guest relations and ensuring exceptional service.
- Company: Join Aqua Restaurant Group, a vibrant collection of restaurants in iconic cities worldwide.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial wellness perks.
- Other info: Inclusive work environment with opportunities for personal and professional growth.
- Why this job: Dive into a culinary adventure and make memorable dining experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 26500 - 27500 £ per year.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard. We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London.
What we bring to the table:
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks - Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your day at Aqua:
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £4.00 extra per hour each month. The Tronc system is managed by the Tronc Master.
All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today and be part of Aqua’s global culinary adventure!
Senior Receptionist in London employer: Aqua Kyoto
Aqua Restaurant Group is an exceptional employer, offering a vibrant work culture that celebrates culinary passion and hospitality excellence. Located in the iconic Shard, employees enjoy stunning views while benefiting from ongoing training, generous discounts, and unique perks like birthday leave and financial wellness support. Join us as a Senior Receptionist and be part of a diverse team dedicated to creating memorable dining experiences in one of London's most dynamic settings.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings at places like Aqua that aren’t advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Aqua, be ready to share why you’d be a great fit as a Senior Receptionist. Keep it friendly and genuine – let your passion for hospitality shine through!
✨Tip Number 3
Show up in style! If you’re attending an interview or networking event, dress the part. A smart appearance shows you’re serious about the role and respect the company’s vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Senior Receptionist role. Focus on your guest relations skills and any previous roles where you’ve led a team or provided exceptional service.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Aqua. Share specific examples of how you’ve handled guest inquiries or resolved issues in the past, and show us your enthusiasm for joining our team!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Aqua Kyoto
✨Know the Venue Inside Out
Before your interview, take some time to research Aqua Restaurant Group and its unique offerings. Familiarise yourself with their locations, menu highlights, and the overall vibe of the restaurants. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Senior Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided exceptional service or resolved guest issues. Highlighting these skills will demonstrate that you can lead by example and ensure every guest feels welcomed.
✨Practice Common Interview Questions
Anticipate questions related to guest relations, handling reservations, and managing inquiries. Practising your responses will help you articulate your thoughts clearly during the interview. Consider role-playing with a friend to build confidence and refine your answers.
✨Dress to Impress
First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet stylish atmosphere of Aqua. Aim for smart-casual attire that shows you take the opportunity seriously while still fitting in with the restaurant's aesthetic.
