Guest Experience Host β€” Front Desk (Hospitality) in London

Guest Experience Host β€” Front Desk (Hospitality) in London

London Full-Time 25000 - 25000 Β£ / year (est.) No working from home possible
Aqua Kyoto

At a Glance

  • Tasks: Be the friendly face of Aqua Kyoto, welcoming guests and ensuring they have a fantastic experience.
  • Company: Join a vibrant hospitality team at Aqua Kyoto, known for its exceptional guest service.
  • Benefits: Earn Β£12.71 per hour, plus tips, dining discounts, and ongoing training opportunities.
  • Other info: Perfect for students looking for flexible hours in a dynamic environment.
  • Why this job: Make a real difference in guests' experiences while developing your hospitality skills.
  • Qualifications: No specific qualifications needed, just a passion for customer service and a friendly attitude.

The predicted salary is between 25000 - 25000 Β£ per year.

Aqua Kyoto is seeking a Receptionist to be the first point of contact for guests, ensuring a warm welcome. You will guide guests to their tables, maintain effective communication with staff, and enhance guest satisfaction.

The position offers a salary of Β£12.71 per hour, with potential extra earnings through the Tronc system. Enjoy perks like dining discounts and ongoing training. The role is open to applicants eligible to work in the UK.

Guest Experience Host β€” Front Desk (Hospitality) in London employer: Aqua Kyoto

Aqua Kyoto is an exceptional employer that prioritises a welcoming and supportive work environment for its team members. With competitive pay, dining discounts, and continuous training opportunities, employees can thrive both personally and professionally while contributing to an outstanding guest experience in a vibrant hospitality setting.

Aqua Kyoto

Contact Details:

Aqua Kyoto Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Guest Experience Host β€” Front Desk (Hospitality) in London

✨Tip Number 1

Make sure to research Aqua Kyoto before your interview. Knowing their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their guest experience.

✨Tip Number 2

Practice your communication skills! As a Guest Experience Host, you'll need to be friendly and approachable. Try role-playing with a friend to get comfortable with welcoming guests and guiding them to their tables.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable enough for a busy front desk environment.

✨Tip Number 4

Don't forget to apply through our website! We want to make sure your application gets the attention it deserves, so head over to StudySmarter and submit your details directly for the best chance at landing that role.

We think you need these skills to ace Guest Experience Host β€” Front Desk (Hospitality) in London

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Multitasking
Teamwork

Some tips for your application 🫑

Show Your Personality:When writing your application, let your personality shine through! We want to see how you can bring warmth and friendliness to the role, just like you'd greet a guest at the front desk.

Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've made guests feel welcome and satisfied in past roles!

Tailor Your Application:Take a moment to tailor your application to Aqua Kyoto. Mention specific aspects of the job description that excite you and how you can contribute to enhancing guest satisfaction.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!

How to prepare for a job interview at Aqua Kyoto

✨Know the Company

Before your interview, take some time to research Aqua Kyoto. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your People Skills

As a Guest Experience Host, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond to ensure customer satisfaction. Highlighting these moments will demonstrate your suitability for the role.

✨Practice Common Interview Questions

Anticipate questions related to guest interactions, conflict resolution, and teamwork. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presentation in a front desk role.