At a Glance
- Tasks: Lead the reception team and ensure guests feel welcomed at Aqua Kyoto.
- Company: Aqua Kyoto, a vibrant culinary destination in London.
- Benefits: Starting pay of £12.71 per hour, discounts, and training opportunities.
- Other info: Opportunity for extra earnings through the Tronc system.
- Why this job: Join a dynamic team and enhance guest experiences in a lively environment.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 26500 - 27500 € per year.
Aqua Kyoto is looking for a Head Receptionist to lead the reception team and ensure a warm welcome for guests at their London location. The role involves managing reservations, addressing guest inquiries, and assisting in team development.
With a pay rate starting at £12.71 per hour plus potential extra earnings from the Tronc system, this position offers various perks including discounts and training opportunities.
Join Aqua and be part of a vibrant culinary team!
Guest Experience Lead – Front Desk & Team Coach employer: Aqua Kyoto
Aqua Kyoto is an exceptional employer that prioritises a warm and welcoming work environment, making it an ideal place for those passionate about guest experience. Located in the heart of London, employees benefit from competitive pay, training opportunities, and exclusive discounts, all while being part of a dynamic culinary team that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead – Front Desk & Team Coach
✨Tip Number 1
Make sure to research Aqua Kyoto before your interview. Knowing their values and what makes them unique will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Guest Experience Lead, you'll need to be warm and welcoming. Role-play common guest scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your leadership experience during the interview. Share specific examples of how you've successfully managed a team or improved guest experiences in the past.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're tech-savvy and keen on joining the Aqua team. Plus, we love seeing applications come directly from our platform!
We think you need these skills to ace Guest Experience Lead – Front Desk & Team Coach
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can bring warmth and enthusiasm to the role, just like we do at Aqua Kyoto.
Tailor Your Experience:Make sure to highlight any relevant experience you have in guest services or team leadership. We love seeing how your background aligns with our mission to provide an exceptional guest experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Head Receptionist role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aqua Kyoto.
How to prepare for a job interview at Aqua Kyoto
✨Know the Company Inside Out
Before your interview, make sure to research Aqua Kyoto thoroughly. Understand their values, the type of cuisine they offer, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in being part of their vibrant team.
✨Showcase Your Leadership Skills
As a Guest Experience Lead, you'll be expected to manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your coaching abilities and how you can contribute to the development of the reception team at Aqua.
✨Prepare for Guest Interaction Scenarios
Expect questions about how you would handle specific guest inquiries or complaints. Think of scenarios that demonstrate your problem-solving skills and ability to provide a warm welcome. Practising these responses will help you feel more at ease during the interview.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in guest services and how you believe a positive guest experience can impact a business. This passion can set you apart from other candidates and align you with Aqua's mission.
