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- Tasks: Be the warm welcome our guests experience and support a smooth operation.
- Company: Join Aqua Restaurant Group, a vibrant collection of restaurants in major cities.
- Benefits: Enjoy discounts, birthday leave, ongoing training, and financial perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make memorable experiences for guests while growing your hospitality career.
- Qualifications: Passion for customer service and team collaboration skills.
The predicted salary is between 12 - 16 £ per hour.
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.
As our Head Host, you will be our guests' first point of contact, ensuring they receive the warmest of welcomes, and supporting the team to run a smooth operation. We are looking for someone passionate and very hospitable in their approach to customer service.
Where are we located? Dim Sum Library serves up modern Cantonese atmosphere in the heart of London in The Yards. We’ve got next-level dim sum, tea-inspired cocktails, and all-day dining. And we’re just a short two-minute walk from Covent Garden or Leicester Square station. Easy to get to, hard to leave.
What we bring to the table:
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Breaks: Food provided during your breaks - Restaurant perk
- Work out: Discounted gym membership
- Lunch & Learn: Head Office perk
- Share the Talent: Bring a friend on board and get £500
Your day at Aqua:
- Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
- Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
- Team building: Assist supervisors and management with developing the team
You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.79 extra per hour each month. The Tronc system is managed by the Tronc Master.
All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
Head Host in City of Westminster employer: Aqua Kyoto
Contact Detail:
Aqua Kyoto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Host in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings at Aqua or can put in a good word for you.
✨Tip Number 2
Show your passion for hospitality during interviews. Share stories about how you've gone above and beyond for guests in the past. We love hearing about your experiences!
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm.
✨Tip Number 4
Prepare for your interview by researching Aqua's values and what makes us unique. Knowing our restaurants and their vibes will help you stand out as a candidate who truly gets us.
We think you need these skills to ace Head Host in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing a warm welcome and exceptional service to our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Head Host role. We love seeing how your past roles have prepared you for this exciting opportunity at Aqua!
Be Personable: In your cover letter, be yourself! We appreciate a friendly tone that reflects your personality. Remember, you're applying for a role where guest relations are key, so let us get to know the real you.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aqua Kyoto
✨Know the Venue Inside Out
Before your interview, make sure you research Aqua Restaurant Group and Dim Sum Library. Familiarise yourself with their menu, atmosphere, and values. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
As a Head Host, your role revolves around customer service. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle difficult situations with grace and professionalism.
✨Practice Common Interview Questions
Anticipate questions related to guest relations and team dynamics. Think about how you would manage reservations or resolve guest issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.