Assistant Reception Manager
Assistant Reception Manager

Assistant Reception Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Reception Manager and ensure exceptional guest service.
  • Company: Aqua Restaurant Group offers unique dining experiences in vibrant cities worldwide.
  • Benefits: Enjoy discounts, birthday leave, ongoing training, and a discounted gym membership.
  • Why this job: Join a dynamic team in a stunning location with opportunities for growth and culinary innovation.
  • Qualifications: Must be eligible to live and work in the UK; hospitality experience preferred.
  • Other info: Aqua values inclusivity and welcomes applicants from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

This is a 48-hour contract, full-time position.

Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard. We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London.

What we bring to the table:

  • Dine with us: Enjoy discounts at all Aqua venues
  • Celebrate YOU: Take your birthday off and earn additional long service leave
  • Grow with us: Ongoing training and development to support both your professional and personal development
  • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
  • Breaks: Food provided during your breaks - Restaurant perk
  • Work out: Discounted gym membership
  • Lunch & Learn: Head Office perk
  • Share the Talent: Bring a friend on board and get £500

Your day at Aqua:

  • Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
  • Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
  • Operational excellence & communication: Maintain effective communication between the team and senior management so that everything is excellently executed

All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as an Assistant Reception Manager and be part of Aqua's global culinary adventure!

Assistant Reception Manager employer: Aqua Group

Aqua Restaurant Group is an exceptional employer, offering a vibrant work culture in the heart of London at The Shard, where culinary passion meets stunning views. As an Assistant Reception Manager, you will benefit from ongoing training and development, generous employee perks including discounts across all Aqua venues, and a supportive environment that celebrates your growth and well-being. Join us to be part of a dynamic team dedicated to delivering memorable dining experiences while enjoying a range of unique benefits tailored for your professional and personal success.
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Contact Detail:

Aqua Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Reception Manager

✨Tip Number 1

Familiarise yourself with Aqua Restaurant Group's values and mission. Understanding their commitment to exceptional service and culinary innovation will help you align your responses during interviews and demonstrate your passion for the role.

✨Tip Number 2

Network with current or former employees of Aqua. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss specific scenarios where you've demonstrated leadership and guest relations skills. As an Assistant Reception Manager, showcasing your ability to handle guest inquiries and resolve issues effectively will set you apart from other candidates.

✨Tip Number 4

Research the latest trends in the hospitality industry, particularly in fine dining and guest experience. Being knowledgeable about current practices will not only impress your interviewers but also show that you're proactive and dedicated to continuous improvement.

We think you need these skills to ace Assistant Reception Manager

Customer Service Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Conflict Resolution
Reservation Management
Operational Excellence
Interpersonal Skills
Multitasking
Adaptability
Hospitality Knowledge
Professionalism

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Reception Manager position. Tailor your application to highlight relevant experience in hospitality and guest relations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality, focusing on any leadership or team support experience. Use bullet points for clarity and include specific achievements that demonstrate your skills.

Write a Personalised Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at Aqua Restaurant Group. Mention specific aspects of the company that resonate with you and how you can contribute to their team.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.

How to prepare for a job interview at Aqua Group

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and how you can contribute to creating memorable dining experiences at Aqua.

✨Demonstrate Team Leadership Skills

As an Assistant Reception Manager, you'll be supporting the reception team. Be prepared to discuss your previous leadership experiences, how you motivate others, and your approach to maintaining a positive team environment.

✨Prepare for Guest Relations Scenarios

Think about potential guest inquiries or issues that may arise in a restaurant setting. Prepare examples of how you've successfully handled similar situations in the past, showcasing your problem-solving skills and professionalism.

✨Research Aqua Restaurant Group

Familiarise yourself with Aqua's values, mission, and the unique dining experiences they offer. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in being part of their team.

Assistant Reception Manager
Aqua Group
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