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For Companies At a Glance
- Tasks: Maintain and service innovative temperature control equipment while delivering top-notch customer service.
- Company: Join Aqua, a pioneering company in temperature control solutions with a focus on energy efficiency.
- Benefits: Enjoy competitive pay, 25 days holiday, private medical insurance, and enhanced pension contributions.
- Why this job: Be part of a growing team making a real impact in the industrial refrigeration sector.
- Qualifications: Experience with cooling systems, F-Gas certification, and a proactive attitude are essential.
- Other info: Full-time role with opportunities for training and career development in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: South East – Ideally Based In Essex Or Northamptonshire
The Company
Established in 2001, Aqua design, supply and install innovative temperature control solutions, across the UK. Our Sales, Hire and Service teams support customers from every industry sector, whether they are looking to purchase, hire or maintain equipment. Products include process chillers, adiabatic, dry air & free coolers, cooling towers, temperature control units, boilers, air conditioning units and portable heaters. As a business, we have a strong focus on energy efficiency and the ability to design completely bespoke solutions. Aqua are proud recipients of a Queen’s Award for Enterprise: Innovation. The Company has a clearly defined growth plan over the coming years which will offer employees training and development opportunities.
The Role
We are seeking a dedicated and skilled engineer to join our network of field-based technicians, working closely with the Regional Service Manager and supported by our Head Office service team. The successful candidate will be responsible for maintaining and servicing our clients’ equipment, ensuring top-tier customer service at all times. Our Service business provides full aftersales support, including preventative maintenance, spare parts and emergency breakdown. We have a nationwide network of Engineers, offering 24/7 assistance.
Key Responsibilities:
- Regular liaison with the Service Department to obtain daily diary and job details.
- Carry out routine maintenance visits to client sites.
- Respond to client breakdowns and repairs in a timely and efficient manner.
- Installation and commissioning of new equipment.
- Complete all relevant documentation in accordance with company standards.
Candidate Requirements:
- A proactive, “can-do” attitude with a commitment to delivering first-class customer service.
- Experience working with process and water-cooling systems.
- F-Gas certification (2079 or equivalent).
- Ideally hold an NVQ Level 2 in Refrigeration and Air Conditioning.
- Possess a valid driving licence.
- Ability to work independently and travel to customer sites when required.
Employment Type and Benefits:
- Full-time (40 hours a week)
- Permanent contract
- Paid “door to door”
- Double time on Sundays
- On call rota, on average 1 in every 6 weeks
- 25 days of annual holiday leave
- Private medical insurance after qualifying period
- Enhanced pension contribution after qualifying period
In addition to a competitive salary package, our employees receive the following company benefits:
- 25 days holiday + Bank Holidays
- Private medical cover after 2 years service
- Enhanced pension contribution after 2 years service
Service Engineer - South East in London employer: Aqua Cooling Solutions
Contact Detail:
Aqua Cooling Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - South East in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Aqua or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge about process cooling and industrial refrigeration. We want you to show off your skills and passion for the industry, so be ready to discuss your experience in detail.
✨Tip Number 3
Don’t forget to highlight your customer service skills! As a Service Engineer, you’ll be the face of Aqua, so share examples of how you’ve gone above and beyond for clients in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Aqua and being part of our innovative team.
We think you need these skills to ace Service Engineer - South East in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with process cooling and industrial refrigeration, and don’t forget to mention your F-Gas certification. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive attitude and commitment to customer service. Tell us why you’re excited about joining Aqua and how you can contribute to our growth plans.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past work with cooling systems. We love seeing real-life applications of your skills, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Aqua!
How to prepare for a job interview at Aqua Cooling Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of process cooling and industrial refrigeration systems. Familiarise yourself with the products Aqua offers, like chillers and cooling towers. Being able to discuss these in detail will show your genuine interest and expertise.
✨Show Off Your Customer Service Skills
Since this role is all about delivering top-tier customer service, think of examples from your past experiences where you went above and beyond for a client. Be ready to share how you handled challenging situations and maintained a positive relationship with customers.
✨Demonstrate Your Proactive Attitude
Aqua values a 'can-do' attitude, so come prepared with examples that showcase your proactive approach. Whether it’s taking initiative during a project or solving problems before they escalate, highlight how you can contribute positively to the team.
✨Ask Smart Questions
Prepare some insightful questions about Aqua's growth plans and training opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals. It’s a win-win!