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For Companies At a Glance
- Tasks: Maintain and service cooling equipment while delivering top-notch customer service.
- Company: Aqua, an award-winning company focused on innovative temperature control solutions.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and enhanced pension contributions.
- Why this job: Join a growing team and make a real impact in the energy efficiency sector.
- Qualifications: Experience with cooling systems, F-Gas certification, and a proactive attitude.
- Other info: Full-time role with opportunities for training and career development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: South East – Ideally Based In Essex Or Northamptonshire
The Company
Established in 2001, Aqua design, supply and install innovative temperature control solutions, across the UK. Our Sales, Hire and Service teams support customers from every industry sector, whether they are looking to purchase, hire or maintain equipment. Products include process chillers, adiabatic, dry air & free coolers, cooling towers, temperature control units, boilers, air conditioning units and portable heaters. As a business, we have a strong focus on energy efficiency and the ability to design completely bespoke solutions. Aqua are proud recipients of a Queen’s Award for Enterprise: Innovation. The Company has a clearly defined growth plan over the coming years which will offer employees training and development opportunities.
The Role
We are seeking a dedicated and skilled engineer to join our network of field-based technicians, working closely with the Regional Service Manager and supported by our Head Office service team. The successful candidate will be responsible for maintaining and servicing our clients’ equipment, ensuring top-tier customer service at all times. Our Service business provides full aftersales support, including preventative maintenance, spare parts and emergency breakdown. We have a nationwide network of Engineers, offering 24/7 assistance.
Key Responsibilities:
- Regular liaison with the Service Department to obtain daily diary and job details.
- Carry out routine maintenance visits to client sites.
- Respond to client breakdowns and repairs in a timely and efficient manner.
- Installation and commissioning of new equipment.
- Complete all relevant documentation in accordance with company standards.
Candidate Requirements:
- A proactive, “can-do” attitude with a commitment to delivering first-class customer service.
- Experience working with process and water-cooling systems.
- F-Gas certification (2079 or equivalent).
- Ideally hold an NVQ Level 2 in Refrigeration and Air Conditioning.
- Possess a valid driving licence.
- Ability to work independently and travel to customer sites when required.
Employment Type and Benefits:
- Full-time (40 hours a week)
- Permanent contract
- Paid “door to door”
- Double time on Sundays
- On call rota, on average 1 in every 6 weeks
- 25 days of annual holiday leave
- Private medical insurance after qualifying period
- Enhanced pension contribution after qualifying period
In addition to a competitive salary package, our employees receive the following company benefits:
- 25 days holiday + Bank Holidays
- Private medical cover after 2 years service
- Enhanced pension contribution after 2 years service
Service Engineer - South East in City of London employer: Aqua Cooling Solutions
Contact Detail:
Aqua Cooling Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - South East in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees at Aqua or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills related to process cooling and industrial refrigeration. We want you to show off that 'can-do' attitude and expertise when discussing how you can tackle real-world problems.
✨Tip Number 3
Don’t forget to highlight your customer service skills! Since this role is all about maintaining top-tier service, share examples of how you've gone above and beyond for clients in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Aqua team.
We think you need these skills to ace Service Engineer - South East in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with process cooling and industrial refrigeration. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about delivering first-class customer service and how your proactive attitude makes you the perfect fit for our team. Keep it engaging and personal!
Show Off Your Certifications: If you’ve got your F-Gas certification or an NVQ Level 2 in Refrigeration and Air Conditioning, make sure these are front and centre in your application. We love seeing candidates who are qualified and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Aqua Cooling Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of process cooling and industrial refrigeration systems. Familiarise yourself with the products Aqua offers, like chillers and cooling towers, so you can speak confidently about them during the interview.
✨Show Off Your Customer Service Skills
Since this role is all about delivering top-tier customer service, be ready to share examples of how you've gone above and beyond for clients in the past. Highlight your proactive attitude and any specific situations where you resolved issues efficiently.
✨Prepare for Technical Questions
Expect some technical questions related to F-Gas certification and maintenance procedures. Brush up on relevant regulations and best practices, and be prepared to discuss your hands-on experience with equipment installation and servicing.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about Aqua's growth plans, training opportunities, or the team dynamics. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.