At a Glance
- Tasks: Support the registered manager in delivering quality care services and achieving growth targets.
- Company: AQS Home Care, a leading provider of domiciliary care in Bournemouth.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for career advancement.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: QCF level 3-4 preferred; experience in care management is a plus.
The predicted salary is between 31500 - 38500 £ per year.
AQS Homecare are looking to recruit a deputy manager to support the registered manager by providing day-to-day running of the provision of care services on behalf of the Company. Delivering on growth targets and ensuring compliance with all company policies, processes and procedures.
Job Purpose:
- To support the registered manager with providing a quality domiciliary care service to all service users.
- To ensure staffing levels are kept to their optimum in order to provide optimum capacity levels.
- To act as first point of contact in relation to Local Authority and NHS Contracts for the area managed and ensure all contractual obligations are met.
- To maintain a local presence and act as company representative, liaising regularly with Commissioner and Operational Counterparts.
- To liaise with and report to the Senior Management Team regularly, implementing management decisions and relaying operational impacts.
- To maintain and increase customer and service user base to meet Company targets and budgets.
- Maintain professional boundaries and the Company's ethos and ethical base in relation to service provision.
Responsibilities:
- Ensuring that the services provided are supplied in a professional, safe manner within budgetary parameters.
- Managing capacity planning, recruitment and retention plans.
- Liaising with other professional agencies as required to ensure the best possible outcomes for service users.
- Meeting company targets in relation to Quality Assurance, including supervision, spot checks, appraisals for staff and assessments, reviews and spot checks for Service Users.
- Meeting Growth and Contract Performance targets.
- Investigating allocated complaints in line with Company policy and procedures.
- Addressing Health & Safety matters and bringing concerns to the company's attention to comply with legislative duties.
- Motivating staff and working within budgetary constraints.
- Ensuring all contractual obligations regarding service provision are met.
- Covering for other Home Care Managers as required, which may include hands-on work if no other staff are available.
- Participating in training programmes as required and attending meetings as necessary.
- Maintaining records.
Qualifications:
- QCF level 3-4 (desirable).
Assistant Manager in Bournemouth employer: AQS Homecare
AQS Homecare is an exceptional employer that prioritises the well-being of both its clients and employees in Gosport. With a strong commitment to ongoing training and development, we foster a supportive work culture where compassion and teamwork thrive, allowing our Home Care Assistants to make a meaningful difference in the lives of those they serve. Join us for competitive pay and the opportunity to grow within a caring community dedicated to enhancing the quality of life for vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Bournemouth
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at AQS Homecare!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at AQS Homecare.
We think you need these skills to ace Assistant Manager in Bournemouth
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at AQS Homecare. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to AQS Homecare and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at AQS Homecare. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to AQS Homecare's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at AQS Homecare
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with AQS Homecare.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at AQS Homecare will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact AQS Homecare and how you would contribute to adapting HR strategies.
