At a Glance
- Tasks: Support the registered manager in delivering quality care services and achieving growth targets.
- Company: AQS Home Care, a leading provider of domiciliary care in Bournemouth.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for career advancement.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: QCF level 3-4 preferred; experience in care management is a plus.
The predicted salary is between 31500 - 38500 £ per year.
AQS Homecare are looking to recruit a deputy manager to support the registered manager by providing day-to-day running of the provision of care services on behalf of the Company. Delivering on growth targets and ensuring compliance with all company policies, processes and procedures.
Job Purpose:
- To support the registered manager with providing a quality domiciliary care service to all service users.
- To ensure staffing levels are kept to their optimum in order to provide optimum capacity levels.
- To act as first point of contact in relation to Local Authority and NHS Contracts for the area managed and ensure all contractual obligations are met.
- To maintain a local presence and act as company representative, liaising regularly with Commissioner and Operational Counterparts.
- To liaise with and report to the Senior Management Team regularly, implementing management decisions and relaying operational impacts.
- To maintain and increase customer and service user base to meet Company targets and budgets.
- Maintain professional boundaries and the Company's ethos and ethical base in relation to service provision.
Responsibilities:
- Ensuring that the services provided are supplied in a professional, safe manner within budgetary parameters.
- Managing capacity planning, recruitment and retention plans.
- Liaising with other professional agencies as required to ensure the best possible outcomes for service users.
- Meeting company targets in relation to Quality Assurance, including supervision, spot checks, appraisals for staff and assessments, reviews and spot checks for Service Users.
- Meeting Growth and Contract Performance targets.
- Investigating allocated complaints in line with Company policy and procedures.
- Addressing Health & Safety matters and bringing concerns to the company's attention to comply with legislative duties.
- Motivating staff and working within budgetary constraints.
- Ensuring all contractual obligations regarding service provision are met.
- Covering for other Home Care Managers as required, which may include hands-on work if no other staff are available.
- Participating in training programmes as required and attending meetings as necessary.
- Maintaining records.
Qualifications:
- QCF level 3-4 (desirable).
Assistant Manager in Bournemouth employer: AQS Homecare
AQS Homecare is an exceptional employer that prioritises the well-being of both its clients and employees in Gosport. With a strong commitment to ongoing training and development, we foster a supportive work culture where compassion and teamwork thrive, allowing our Home Care Assistants to make a meaningful difference in the lives of those they serve. Join us for competitive pay and the opportunity to grow within a caring community dedicated to enhancing the quality of life for vulnerable individuals.
