AQA seeks a Customer Journey Strategy & Governance Manager in Manchester. You will lead end-to-end customer journeys, governance, and data-led decision making to drive retention and growth. The role collaborates across Marketing, Sales and Technology to ensure joined-up, measurable customer experiences.
The position offers hybrid working, with a minimum of 2 days in the office, and a focus on building governance and optimisation frameworks for the CDP-driven customer lifecycle.
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Senior Manager, Customer Journeys & Governance (Hybrid) employer: AQA
AQA is an excellent employer that fosters a collaborative and innovative work culture, allowing you to make a significant impact in the field of copyright strategy. With a strong focus on employee growth, generous leave, and a robust pension scheme, AQA provides a supportive environment for professionals looking to advance their careers while balancing work and life. The hybrid working model further enhances flexibility, making it an attractive place for those seeking meaningful and rewarding employment in a dynamic sector.
