AQA is seeking a Senior Manager Customer Success in Manchester to lead a large team of around 50 permanent colleagues and up to 100 seasonal staff during peak periods. The role combines credible leadership with strategic direction, shaping how customer support serves schools, colleges and learners nationwide.
You’ll drive a high-performance culture, empower managers, and partner with senior leaders to enhance customer outcomes and drive change across the function.
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Head of Education Customer Success Operations employer: AQA
AQA is an excellent employer that fosters a collaborative and innovative work culture, allowing you to make a significant impact in the field of copyright strategy. With a strong focus on employee growth, generous leave, and a robust pension scheme, AQA provides a supportive environment for professionals looking to advance their careers while balancing work and life. The hybrid working model further enhances flexibility, making it an attractive place for those seeking meaningful and rewarding employment in a dynamic sector.
