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- Tasks: Check and authorise payments for dedicated Associates, ensuring accuracy and attention to detail.
- Company: Join a supportive team at AQA, committed to equal opportunities.
- Benefits: Earn £14.40 per hour with hybrid working options and flexible hours.
- Why this job: Make a real difference by supporting Associates and enhancing their experience.
- Qualifications: No prior experience needed; just bring your admin skills and positive attitude.
- Other info: Work in a dynamic environment on the University of Surrey campus.
The predicted salary is between 25000 - 30000 £ per year.
We wouldn’t be able to undertake an examination series every year without our dedicated Associates; part of how we take care of them is making sure they get paid promptly and correctly. And this is where you would come in!
Working within the Associate Services team, you’ll be checking and authorising associate payments claims for their vital work. Therefore we need to ensure you bring your amazing attention to detail and strong interpersonal skills with you every day; as you’ll be checking hundreds of daily claims and interacting with dozens of Associates, both on the phone or by email.
You’ll be able to work independently through your allocated assignments, as you take advantage of our hybrid working policy; where a number of agreed days can be worked from home. You’ll also need to be flexible in your approach to work and have the motivation to work longer than average days. A 35 hour week is spread over Monday, Tuesday, Thursday and Friday; this is non-negotiable as the payment system cannot be accessed for work on a Wednesday.
The right candidate doesn’t need payroll or claims management experience; a track record of high volume administrative work and good IT skills would be a benefit, as well as the ability to pick up new systems. Plus a positive and outgoing attitude, which will ensure our Associates are receiving a valuable service every time.
Contract details:
- Location: Offices on the University of Surrey campus, GU2 7XJ; with hybrid options available
- Pay: £14.40 per hour
- Contract Dates: 01/06/2026 until 31/07/2026
- Working pattern: Full time 35 hours. However the hours will be compressed across four working days: Monday, Tuesday, Thursday and Friday. Wednesday’s will be non-working days.
Interested? Click 'Apply' and select 'Create Account' to set yourself up a Workday Applicant Account. Our recruitment timeline is constantly evolving, we are currently likely to close adverts in mid-May. However we reserve the right to close earlier should a suitable appointment be made. We aim to review all applications and provide outcomes in a timely manner.
AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.
Temporary Associate Claims Administrator in Guildford employer: AQA
Contact Detail:
AQA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Associate Claims Administrator in Guildford
✨Tip Number 1
Get to know the company! Research AQA and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be interacting with Associates regularly, being clear and friendly in your conversations can make a huge difference. Try role-playing with a friend to boost your confidence!
✨Tip Number 3
Be ready to showcase your attention to detail. During interviews, share examples from your past experiences where you've successfully managed high volumes of administrative work. This will highlight your suitability for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at AQA.
We think you need these skills to ace Temporary Associate Claims Administrator in Guildford
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're filling out your application, make sure to highlight your attention to detail. We want to see how you’ve managed high-volume admin tasks in the past, so don’t be shy about sharing specific examples!
Be Personable: Since you'll be interacting with our Associates regularly, let your personality shine through! Use a friendly tone in your application and mention any experience you have in customer service or communication.
Flexibility is Key: We love candidates who are adaptable! Make sure to mention your willingness to work longer hours and your ability to handle various tasks independently. This will show us that you’re ready for the dynamic nature of the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensures you get all the updates directly. Just click 'Apply' and set up your Workday Applicant Account!
How to prepare for a job interview at AQA
✨Know Your Role
Make sure you understand the responsibilities of a Temporary Associate Claims Administrator. Familiarise yourself with the payment claims process and how your attention to detail will play a crucial role in ensuring Associates are paid correctly and promptly.
✨Show Off Your Interpersonal Skills
Since you'll be interacting with Associates regularly, practice how you communicate. Be ready to demonstrate your ability to handle queries over the phone or via email. A friendly and positive attitude can go a long way in making a great impression!
✨Highlight Your Administrative Experience
Even if you don’t have direct experience in payroll or claims management, emphasise your high-volume administrative work. Share specific examples of how you've managed tasks efficiently and accurately in previous roles to showcase your organisational skills.
✨Be Flexible and Ready to Adapt
The job requires a flexible approach, so be prepared to discuss how you handle changing priorities. Mention any experiences where you've successfully adapted to new systems or processes, as this will show your potential employer that you're ready for the dynamic nature of the role.