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- Tasks: Build relationships and improve engagement for over 35,000 examiners.
- Company: Join AQA, a trusted assessment organisation impacting millions of learners annually.
- Benefits: Enjoy hybrid working, 25 days' leave, and access to modern office perks.
- Why this job: Make a real difference in education while enjoying a supportive team culture.
- Qualifications: Strong relationship management and communication skills are essential.
- Other info: Apply early as we review applications on a rolling basis!
The predicted salary is between 38000 - 47000 £ per year.
Fixed Term Contract until 30th September 2026
Manchester: £44,000 - £47,370
Guildford: £45,800 - £49,329
Hybrid Working
Be part of something that impacts over a million learners every year. Think you know what it takes to shape the experience of 39,000 professionals? Imagine influencing how thousands of educators engage with one of the UK's most trusted assessment organisations. Could your relationship management skills help improve how we recruit, retain and support our associate community? At AQA, you'll be part of a team of seven, including four Examiner Experience Partners, working to support over 35,000 examiners and subject experts.
You'll enjoy a 35-hour week with hybrid working (2 days onsite, 3 from home), 25 days' annual leave plus bank holidays and Christmas closure, and access to modern office spaces-complete with a gym, games room and yoga studio in Manchester, and discounted eateries in Guildford. With nearly half of our roles filled internally, this could be just the start of your journey with us.
What will I be doing?
As an Examiner Experience Partner (which internally is known as an Associate Experience Partner), you'll build and maintain strong relationships with internal teams and our associate community, using data insights to drive improvements in engagement, retention and compliance. You'll lead on communications, support change initiatives, and ensure the associate voice is heard across AQA. With autonomy over your area, you'll be trusted to deliver meaningful improvements that directly impact how our associates work with us.
What do I need to be successful?
- Proven experience in relationship management across varying levels of seniority
- Strong communication skills, including handling sensitive or complex conversations
- Ability to manage multiple stakeholders and influence outcomes
- Experience using data and MI to inform decisions and improve processes
- Organisational skills to balance competing priorities
- Understanding of customer needs and how to align team efforts accordingly
What next?
Every year we make results happen for millions of learners across the UK. To explore how you can be a part of that, apply through the link and upload your most recent CV. You could wait until applications close at 23:59 on Tuesday 8th July to apply, but we will be reviewing applications as they come in and reserve the right to close the advert early should we find the right person, so apply today if this sounds like the role for you. Interviews will be held face to face in the Manchester and Guildford office from week beginning 14th July. Every application will receive a response.
AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and supported to thrive.
Examiner Experience Partner in Guildford employer: AQA
Contact Detail:
AQA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Examiner Experience Partner in Guildford
✨Tip Number 1
Familiarise yourself with AQA's mission and values. Understanding what drives the organisation will help you align your responses during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples of how you've successfully managed relationships and influenced outcomes in previous roles. Tailoring these examples to reflect the responsibilities of the Examiner Experience Partner will make a strong impression.
✨Tip Number 4
Stay updated on trends in education and assessment. Being knowledgeable about current issues and innovations in the field will show your passion and readiness to contribute meaningfully to AQA.
We think you need these skills to ace Examiner Experience Partner in Guildford
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Examiner Experience Partner position. Tailor your application to highlight how your skills and experiences align with what AQA is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in relationship management and communication skills. Provide specific examples of how you've successfully managed stakeholders and influenced outcomes in previous roles.
Use Data to Your Advantage: Since the role involves using data insights to drive improvements, mention any experience you have with data analysis or metrics in your application. Show how you've used data to inform decisions and improve processes in past positions.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for the role and the impact you wish to make at AQA. Make sure to address how you can contribute to enhancing the experience of examiners and subject experts.
How to prepare for a job interview at AQA
✨Showcase Your Relationship Management Skills
Since the role focuses heavily on relationship management, be prepared to discuss your previous experiences in this area. Share specific examples of how you've successfully built and maintained relationships with various stakeholders.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly, especially when discussing sensitive topics. Consider role-playing potential scenarios with a friend to build your confidence.
✨Demonstrate Data-Driven Decision Making
The job requires using data insights to drive improvements. Be ready to explain how you've used data in past roles to inform decisions or improve processes. Bring examples of metrics you've tracked and the outcomes of your actions.
✨Understand the Company's Mission and Values
Familiarise yourself with AQA's mission and values, as well as their impact on learners. During the interview, express how your personal values align with theirs and how you can contribute to their goals.
