Customer Training Developer in Manchester

Customer Training Developer

Fixed Term Contract until 23rd October 2026

Manchester: £35,100 – £40,510

Guildford: £36,550 – £42,180

Hybrid Working

Think you can turn complex information into engaging learning experiences?

Imagine designing training that directly supports those shaping the future.

Ready to create content that truly makes a difference?

This is your opportunity to influence how we support educators through high-quality, engaging training content. At AQA, we want our colleagues to feel valued and supported from day one:

• 35-hour working week with 2 days onsite and 3 days from home

• 25 days annual leave plus Bank Holidays and extra closure days at Christmas

• Access to a newly refurbished office with a gym, games room and yoga studio at our Manchester office and discounted eateries in Guildford

• Almost 50% of roles are filled internally – this could be just the start of your journey with AQA

As one of five Customer Training Developers, you\’ll design and develop digital training materials that meet defined learning outcomes and align with adult learning theory, such as Kolb\’s Learning Cycle. You\’ll work collaboratively with stakeholders, manage content lifecycles, and use feedback to continuously improve our training offer. The role is output-focused, requiring adaptability, strong communication and a clear understanding of customer needs.

What do I need to be successful?

• Experience designing digital training content

• Understanding of adult learning theory

• Strong written and verbal communication skills

• Ability to manage multiple projects and priorities

• Confident using new software and digital tools

• Stakeholder management experience

What next?

Ready to shape the future of customer learning?

Every year we make results happen for millions of learners across the UK. To explore how you can be a part of that, apply through the link and upload your most recent CV.

You could wait until applications close at 23:59 on Sunday 15th June to apply but we will be reviewing applications as they come in and reserve the right to close the advert early should we find the right person, so apply today if this sounds like the role for you.

Interviews will be held face to face in the Manchester office from 16th June.

Every application will receive a response.

AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and supported to thrive .

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