At a Glance
- Tasks: Uncover insights from data to shape business decisions and enhance customer understanding.
- Company: Join AQA, a forward-thinking organisation focused on customer intelligence.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Dynamic team environment with opportunities to adapt and grow.
- Why this job: Make a real impact by transforming complex data into actionable insights.
- Qualifications: Strong analytical skills and a passion for understanding customer needs.
The predicted salary is between 36000 - 38200 £ per year.
Contract type: Permanent
Location: Manchester
Salary: £36,000 to £38,200
Working arrangements: Hybrid working, with a minimum of two days a week in the office
Do you enjoy looking beyond the data to uncover what it really means? Are you energised by asking questions, exploring possibilities and making sense of complex information, even when all the answers aren't immediately clear? This is an opportunity to join AQA's evolving Customer Intelligence team.
Using your curiosity, analytical thinking and sound judgement, you'll help us better understand our customers and competitors, shape important business decisions and uncover valuable insights.
Purpose of the Role
As a Customer Insight Analyst, you'll help AQA better understand its customers by turning information from multiple sources into clear, actionable insight. This is more than a reporting role. You'll look beyond the data to identify patterns, explore underlying causes and build a deeper understanding of customer needs and experiences. Through your analysis and recommendations, you'll help colleagues and leaders make confident, evidence-based decisions.
You'll join a developing Customer Intelligence team, so you'll need to be comfortable working with ambiguity, adapting to evolving ways of working.
Customer Insight Analyst employer: AQA
AQA is an exceptional employer located in Manchester, offering a dynamic work environment where education specialists can thrive. With a strong focus on employee well-being, we provide generous benefits such as 25 days of annual leave and private medical insurance, alongside a hybrid working model that promotes work-life balance. Our commitment to professional development and community engagement ensures that you will have meaningful opportunities to grow and make a positive impact in the education sector.
