Training Qualifications UK - Lead External Quality Assurer (Health and Social Care)

## Training Qualifications UK – Lead External Quality Assurer (Health and Social Care)**Permanent Full-time********Location: Remote with travel****Reports to: External Quality Assurance Manager****Salary: £36,000 – £42,000 DOE****Line management responsibilities:No****Closing date:** 25/11/2025\\*\\*Application Instructions: Please apply directly to Training Qualifications UK – Applications submitted to AQA will be referred back to the sender\\*\\* For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: recruitment@tquk.org**Overview** ****Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. On a daily basis, our Lead External Quality Assurers will make judgements regarding the validity of assessment evidence and ensure that our Centres meet TQUK requirements for Centre Recognition. They will provide advice and support to our centres about the processes and requirements for becoming and staying approved. They will support our team of EQAs in their sector to ensure decisions are standardised, and that they have all the tools and information they require. In particular, they will provide help and support relating to the expectations TQUK places on its centres and EQAs, and help them to understand what to expect from the External Quality Assurance Process. TQUK has three values that we ask of everyone who represents us to live by: be courteous, have a willingness to learn, and put the team first. Through these three values, we offer our customers unrivalled service and can make TQUK the best it can be.******Key Responsibilities*** Carry out quality assurance activities with TQUK centres.* Deliver outstanding customer service to TQUK\’s customers.* Sample centres’ assessment, grading and monitoring procedures and processes, as required, to ensure that the decisions meet TQUK’s requirements.* Complete observations of relevant centre activities, including but not limited to assessments being delivered, standardisation and assessor/IQA feedback.* Provide up-to-date information, advice and guidance on TQUK’s quality assurance activities and qualifications to centres.* Ensure activities, both their own and other EQAs, meet the requirements of TQUK’s EQA Strategy.* Carry out approval reviews to new centres and make sure that all appropriate systems and procedures meet TQUK’s requirements.* Support investigations and additional centre activities as required.* Ensure that up-to-date knowledge is maintained in areas of competence, including but not limited to attending training events/conferences organised by TQUK and other stakeholders.* Organise and plan standardisation and training meetings for TQUK\’s team of EQAs.* Conduct Staff and Learner interviews as required.* Complete and submit External Quality Assurer Reports within the required timescales.* Attend and observe External Quality Assurers on visits with centres to ensure they are meeting the required standards expected of TQUK.* Review EQA reports to ensure they meet the standards expected of TQUK.* Organise and plan bespoke training events as and when required, and produce fit-for-purpose activities for the events.* Support with screening, interviewing, and onboarding of potential EQAs as required to verify expertise and qualification attainment meets industry requirements.* Contribute, as required, to the development, withdrawal and review of TQUK qualifications by providing feedback to TQUK’s Qualifications Team.******Key Requirements*** Hold a recognised qualification in Assessment and/or Internal Quality Assurance, including but not limited to: + Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice + Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice + V1 Conduct internal quality assurance of the assessment process + D34 Internally verify the assessment process + Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes and Practice + Level 4 Award in the External Quality Assurance of Assessment Processes and Practice* Be fully committed to ongoing CPD in the occupational area in which you’ll be working* Meet the occupational competence requirements of the qualification being quality assured, as outlined by TQUK* Have a proven track record of leading teams and standardising outcomes* Have excellent verbal and written communication skills* Be organised and able to prioritise your workload* Be able to think on your feet and respond to customer demands* Be comfortable working to deadlines, set standards and operating procedures* Be familiar with current information and guidance issued by the current regulators, including but not limited to Ofqual, CCEA Regulation, Skills England, and the Department for Education.Be willing/able to travel, as required **Key Characteristics******Here are just a few of the essential softer skills you will need to successfully join our team:* Be confident and ambitious with a ‘can do, will do’ attitude* Be well motivated, enthusiastic, and able to work on your own initiative* Be able to have fun!* Be passionate about education and the opportunities that it brings.* Be able to keep an eye on the bigger picture and appreciate where your role fits into the business* Ability to work in a flexible manner, adapt to different environments and solve problems.* Excellent communication and interpersonal skills.* Outstanding attention to detail.******Key Benefits******* Training, Qualifications & Apprenticeships. It’s what we do!* Company sick pay upon completion of probation.* 25 days annual leave plus 8 days Bank Holiday (33 in total).* Additional annual leave day each year, after 2 years of continuous service (up to 28 days).* An extra day off to celebrate your birthday.* Annual Loyalty Bonus.* Annual salary review.* Bupa healthcare benefits.* Employee Assistance Programme (EAP)* NEST pension.* Cycle-to-work scheme.* A positive and supportive working environment.* Comprehensive onboarding.* A workplace that supports a healthy work/life balance.*\\*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.\\****Recruitment Agencies**We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.# # # **Full Job Description****Summary**For more information please contact: opportunities@aqa.org.ukAt AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you’ll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.**Reasonable Adjustments**If you have any requirements #J-18808-Ljbffr