AQA is seeking a Customer Journey Strategy & Governance Manager in Manchester. You will shape how we plan, govern and improve customer journeys across Marketing, Sales and Technology, leveraging data and new CDP capabilities to drive engagement and retention.
This is a new role with room to influence how the function develops. You’ll work with colleagues across teams, set governance standards, and translate strategy into practical, measurable improvements.
#J-18808-Ljbffr
Senior Customer Journey Strategy & Governance Lead in Manchester employer: AQA Recruiting
AQA is an exceptional employer that prioritises the growth and wellbeing of its employees while making a significant impact on education in the UK. With a strong commitment to diversity and inclusion, AQA offers extensive learning opportunities, a supportive work culture, and a comprehensive benefits package, including generous annual leave and healthcare support. Located in Milton Keynes, this role as Operations Shift Team Leader not only allows you to lead and develop teams but also provides the chance to influence operational performance during peak periods, ensuring that millions of learners receive their qualifications on time.
