Exams Officer Training Coordinator in Manchester

As the Training Coordinator in the Exams Officer Engagement Team, you’ll play a key part in supporting Exams Officers who deliver AQA qualifications. You’ll help create training that builds confidence and capability, ensuring each interaction is engaging and positive. You’ll coordinate and support the delivery of AQA’s Exams Officer training offer, helping ensure Exams Officers feel prepared and empowered throughout the exam cycle. You'll work across teams to facilitate the delivery of this training. This is a new role within an expanding team and presents the opportunity for you to shape it with a really engaged community of customers.

In this role, you'll be responsible for:

• Supporting delivery of training programmes through planning and scheduling.
• Using data to understand training needs and measure impact.
• Delivering training online and face to face to our exams officers.

You’ll thrive in this role if you enjoy working collaboratively and supporting others.

• Experience as an Exams Officer or within an Exams Team.
• Strong organisational and time management skills.
• Confident communication and stakeholder management skills.
• Ability to evaluate training effectiveness using data.
• Adaptability in a changing environment.

You’ll make a real impact by helping Exams Officers feel supported, confident and capable.

• Opportunities to influence meaningful change.
• Development and growth in a supportive team.
• Join a supportive, values-driven organisation, a charity where every colleague is passionate about education and supporting teachers and learners.
• Flexible working arrangements to support work-life balance – 2 days per week in the office whilst being reflective of business need, a 35 hour working week, 25 days annual leave with additional closure in December.
• A collaborative, inclusive culture that values your ideas - the opportunity to join lots of network groups (LGBTQ+, neurodiversity, disAbility, empowering women, wellbeing, ethnic diversity, parents and carers and more).
• Wellbeing programmes including private health insurance and a health care cash reward plan, subscription to Headspace, volunteering days.

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.

To apply, submit your most recent CV and a cover letter outlining your suitability for the role. Applications will close at 23:59 on Sunday 8 February. Interviews will take place over two stages – a video interview in the week beginning 16 February followed by an interview in the Manchester office in the week beginning 9 March. All applications will receive a written response.

We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.