Head of Operations: Materials and Logisitics

Head of Operations: Materials and Logistics

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year, and it’s our people who make this happen.

Head of Operations (Materials & Logistics)

Permanent

Located in Milton Keynes

£83,578 – £93,714

Closing date – 22nd November

Be a part of the organisation that has a huge impact on education and has a positive impact on every learner.

As a Head of Operations for AQA, you will have visionary leadership of the Materials & Logistics department. You will also be a key voice and contributor to the Operations Senior Leadership team.

In this role, you will be accountable for all aspects of the Materials & Logistics functions, including being the senior Operations presence when required in our Milton Keynes office; setting the direction, then holding accountable the Materials & Logistics teams to ensure the timely, efficient, and quality execution of all processes required for AQA to deliver exemplary levels of service.

What’s in it for you?

• You’ll work on a hybrid working model which works for you and the team alike, with the ability to pay up to 7% into your pension and employer contributions up to 11.5%, 25 days annual leave with Christmas on top rising with service, alongside a host of other wellbeing benefits including the Headspace App, Life assurance, PMI and Access to a Health Cash plan as well as a Cycle to Work scheme.

What you’ll be doing:

• People management: Manage the teams in your directorate, including resource and capacity planning.
• Uphold the values and behaviours agreed to deliver operational excellence within an interdependent culture.
• Financial Management: Be responsible for the overall control of the operational costs of the departments.
• Risk Management: Participate in the identification, assessment, planning and management of threats and opportunities as appropriate.
• Asset management: Ensure that AQA provided tools, materials, systems, software are used in line with company policies and procedures.
• Stakeholder Management: Ensure all stakeholders are advised of all relevant matters in a timely way. Ensure all reports are sufficiently comprehensive and presented on time.
• Plan and support the delivery of timely, accurate and secure examination services, achieving quality targets and continuously improving customer confidence in AQA.
• Coach and develop the Operations team, to ensure they have the capability, confidence, and team ethos to successfully deliver examination and related services and broader Operations accountabilities.

What you’ll need to succeed:

• Progressive leadership experience ideally with a logistics background.
• Strategic mindset with experience defining operational strategies.
• Extensive experience working with multiple diverse stakeholders, often with competing priorities.
• Data-driven with expertise in analysing complex information but also able to deal with ambiguous issues and present both in an easily understood way to a wide audience.
• Experience of leading, influencing and coaching in a matrix style approach to fully support the delivery of operational processes and deliverables.
• Attention to detail with an understanding of industry standards and regulations and the ability to ensure these are upheld whilst driving and delivering transformational change.

What next? This is your call to action.

Please upload your most recent CV with a cover letter detailing your skills and experience for this role.

You could wait until applications close on 22nd November at 23:59 to apply, but we will be interviewing as applications come in and reserve the right to close the advert early should we find the right person, so apply today.

Every application will receive a response.

About Us

AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential.

Reasonable Adjustments

If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on 07813 724161 .

Hybrid Working

We’re operating a hybrid working model. This allows for our colleagues to work from two days a week in one of our offices across England.

Equality, diversity and inclusion

AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.

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