Associate Recruitment Administrator

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Permanent position based in Guildford & Milton Keynes: £26,000 - £26,500. Hybrid working – minimum 2 days per week.

Are you organised, detail-focused, and ready to thrive in a high-volume environment? Join our Associate Recruitment team, where you'll help deliver a seamless experience for thousands of teacher applicants each year. This team plays a key role in maintaining high standards of customer care while adapting to changing demand.

In this role, you’ll:

• Process applications, respond to enquiries, and maintain accurate records using Microsoft Dynamics, Excel, and Power BI.
• Assess candidate suitability, support recruitment campaigns, and contribute to activities like assessment centres—sharing feedback to help improve recruitment processes.

This fast-paced, high-volume role requires attention to detail, self-motivation, and a proactive mindset. You’ll need strong Excel skills, confidence working with data, and the ability to manage repetitive tasks with consistency—taking ownership of your work and actively developing your skills within a supportive team.

What’s in it for me?

• Gain hands-on experience with widely used tools like Microsoft Dynamics and Power BI, developing your skills in data-driven decision-making and recruitment best practices.
• Access from day one to an incredible pension scheme with employee and employer contributions jointly totalling up to 18.5%.
• Flexible working arrangements to support work-life balance – 2 days per week in the office whilst being reflective of business need, a 35-hour working week, 25 days annual leave with additional closure in December.
• Wellbeing programmes including private health insurance and a health care cash reward plan, subscription to Headspace, volunteering days.

What do I need to be successful?

• Previous experience in a customer-facing role delivering high-quality service.
• Attention to detail and data-driven decision-making skills.
• Strong communication and teamwork abilities, whilst showing flexibility and ability to exercise own judgement for priority setting.
• A proactive approach to managing tasks and setting priorities.
• Proficiency in Microsoft Office, particularly Excel, Outlook and Word.
• Ability to provide constructive feedback and contribute to process improvements based on candidate and team input.
• Be results focused: make pragmatic decisions and be comfortable switching between tasks as needed.

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.

Apply now and bring your administration expertise to a team that genuinely makes a difference. Upload your most recent CV with a cover letter showing how your skills and experience match what we need. Applications will close at 23:59 on Sunday 19th July with in-person interviews week commencing 27th July.

About Us

AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you’ll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.

Reasonable Adjustments

If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on 07813 724161. We are asking for this information to make the process as equitable as possible for each candidate.

Smart Working

We’re operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England.

Equality, Diversity and Inclusion

AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone - regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and supported to thrive.

Conflict of Interest

Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.

Safeguarding

AQA is committed to the safeguarding of children and adults at risk. We’re dedicated to reducing the risk of employing or contracting any person intent on abusing their position of trust, along with identifying and responding to any incident of alleged abuse from its employees or associates fairly and swiftly.