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- Tasks: Support the team by arranging training dates and assisting examiners with queries.
- Company: Join AQA, a leading education charity making a real impact in the world of learning.
- Benefits: Earn £13.70 p/h, gain valuable experience, and access internal vacancies and training resources.
- Why this job: This role offers purpose, enhances your CV, and provides a chance to work in a meaningful environment.
- Qualifications: Excellent attention to detail, planning skills, customer service, and MS Office knowledge required.
- Other info: Contract runs from 23/06/2025 to 03/10/2025, with flexible hours and occasional weekend shifts.
Want to see what goes on behind the scenes at a major Education charity? Looking to fill a gap on your CV? Need a job with a purpose? You could be moments away from making an application to AQA, a company that makes a considerable impact within the world of education. Not only will this role provide you with a fulfilling purpose, it will also add considerable value to your CV.
In this role you will be required to support the team, arranging dates for training and inviting examiners to complete online learning, working closely with colleagues and our examiners answering queries by email and phone.
All we ask is that you can talk us through your:
- excellent attention to detail
- exceptional planning and organisational skills
- ability to work to tight deadlines under pressure
- good customer service skills
- excellent knowledge of MS Office
From day one we will make sure you are fully equipped and trained. You will also have access to our learning management system along with our internal vacancies.
Applications will be reviewed as we receive them, so please get your application in as soon as possible, as we reserve the right to close our advert early!
Hourly rate: 13.70 p/h
Contract dates: 23/06/2025 - 03/10/2025
Hours: 35 hours a week; 7 hour shifts between 8am and 6pm. Occasional weekend shifts of up to 2 hours (mainly Saturdays) will be shared amongst the team.
Administrator employer: AQA Careers
Contact Detail:
AQA Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with AQA's mission and values. Understanding what drives the organisation will help you align your responses during any interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Brush up on your MS Office skills, especially Excel and Outlook. Being proficient in these tools is crucial for the role, and demonstrating your expertise can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed tight deadlines in previous roles. This will showcase your ability to work under pressure, which is a key requirement for the Administrator position.
✨Tip Number 4
Practice your customer service skills by thinking of scenarios where you've resolved queries or issues effectively. Being able to communicate clearly and empathetically will be essential when dealing with examiners and colleagues.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail, planning and organisational skills, and customer service experience. Use specific examples that demonstrate how you've successfully managed tasks under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the impact AQA has on education. Mention your relevant skills and experiences, and explain why you are a good fit for the team.
Showcase MS Office Proficiency: Since excellent knowledge of MS Office is required, consider mentioning any specific projects or tasks where you effectively used these tools. This could include managing schedules, creating reports, or handling communications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at AQA Careers
✨Showcase Your Attention to Detail
During the interview, be prepared to provide examples of how your attention to detail has positively impacted your previous work. This could include specific instances where you caught errors or improved processes.
✨Demonstrate Organisational Skills
Discuss your methods for staying organised, especially when managing multiple tasks or deadlines. You might want to mention tools or techniques you use to prioritise your workload effectively.
✨Prepare for Customer Service Scenarios
Since good customer service skills are essential for this role, think of a few scenarios where you successfully handled customer queries or complaints. Be ready to explain your approach and the outcomes.
✨Familiarise Yourself with MS Office
As excellent knowledge of MS Office is required, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, particularly in relation to planning and communication.
