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- Tasks: Lead quality assurance and training for examiners, ensuring fair results for 3.8 million students.
- Company: AQA shapes futures by running exams and maintaining assessment quality.
- Benefits: Enjoy hybrid working, a great pension, 25 days leave, and inclusive network groups.
- Why this job: Make a real impact on education while collaborating with passionate experts in a supportive environment.
- Qualifications: Experience in regulated environments and project management is essential; strong planning and communication skills required.
- Other info: Interviews will be held in Guildford; apply with your CV and cover letter.
The predicted salary is between 28000 - 34000 £ per year.
Are you the kind of person who thrives on precision, loves a well-run process, and gets a buzz from seeing complex plans come together? Do you want to play a pivotal role in ensuring that 3.8 million students get the fair, consistent results they deserve?
At AQA, we don’t just run exams—we shape futures. We’re looking for someone who can lead the charge in making sure our examiners and moderators are fully equipped to mark with confidence and consistency. You’ll be the mastermind behind the scenes, orchestrating training and quality assurance that set the gold standard for assessment quality.
There are loads of company benefits, including:
- A fantastic pension (up to 11.5% employer contributions)
- A 35 hour working week
- 25 days annual leave with additional office closure in December and bank holidays on top
- The opportunity to join lots of network groups (LGTBQ+, neurodiversity, disAbility, empowering women, wellbeing, ethnic minority and more)
- An extensive online learning platform
- Days for volunteering
AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and supported to thrive.
You’ll work with a passionate team collaborating with experts in logistics, assessment, and post-results. You’ll be the go-to person for planning, innovation, and continuous improvement in a high-stakes, high-impact environment.
This isn’t just another coordination role. You’ll be:
- Designing and delivering processes which will directly impact the integrity of national qualifications
- Driving innovation in how we train and support our examiners
- Building relationships with senior associates and internal teams to deliver a best-in-class experience
- Embedding continuous improvement and using tech to make things smarter, faster, and better
You’ll need to be a natural planner, a confident communicator, and someone who can lead without needing a title to do it. If you’ve worked in regulated environments, managed complex projects, and know how to get the best out of people—this is your stage.
Ready to make your mark on the future of education? Apply now and help us deliver fairness, consistency, and trust to millions of learners. Upload your most recent CV with a cover letter to explain how your skills and experience match the job description.
Interviews will be in the Guildford office in the week beginning 07 July 2025. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
Process Quality Coordinator employer: AQA and AQA Affiliates
Contact Detail:
AQA and AQA Affiliates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Quality Coordinator
✨Tip Number 1
Familiarise yourself with AQA's mission and values. Understanding how we shape futures and ensure fairness in education will help you align your answers during the interview, showcasing your passion for the role.
✨Tip Number 2
Prepare examples of your experience in managing complex projects and working in regulated environments. Be ready to discuss specific instances where you've driven innovation or improved processes, as this is crucial for the Process Quality Coordinator role.
✨Tip Number 3
Network with current or former employees of AQA if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview.
✨Tip Number 4
Demonstrate your communication skills by preparing thoughtful questions to ask during the interview. This shows your interest in the role and helps you assess if AQA is the right fit for you.
We think you need these skills to ace Process Quality Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and skills required for the Process Quality Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that clearly explains how your skills and experiences make you a perfect fit for the role. Use specific examples to demonstrate your planning, communication, and leadership abilities.
Highlight Relevant Experience: In your CV, focus on your experience in regulated environments and project management. Emphasise any roles where you have driven innovation or continuous improvement, as these are crucial for this position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at AQA and AQA Affiliates
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Process Quality Coordinator. Familiarise yourself with how this role impacts the integrity of national qualifications and be ready to discuss your relevant experience in managing complex projects.
✨Showcase Your Planning Skills
As a natural planner, be prepared to share examples of how you've successfully designed and delivered processes in previous roles. Highlight any innovative approaches you've taken to improve training and support for teams.
✨Communicate Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you can build relationships with senior associates and internal teams to enhance the overall experience.
✨Emphasise Continuous Improvement
Demonstrate your commitment to continuous improvement by sharing specific instances where you've implemented changes that led to smarter, faster, and better outcomes. Be ready to discuss how you would apply technology to enhance processes.
