We are looking for a customer focused individual to join our dynamic team here at Aptus Utilities, this position can be based at either of our regional offices. As a key member of the team, you\’ll be responsible for managing existing customer relationships, whilst identifying and engaging with prospective customers across our working regions. You will play a key role in the pre-contract process including aspects of the tendering process whilst engaging with all departments in the business to deliver our market leading service. If you are motivated and customer focused, with a passion for delivering exceptional service and driving business growth, we want to hear from you.
What you will be doing:
Ensure high levels of service and expectations are met
Forge strong, long-term relationships with customers
Facilitate and manage external face to face meetings
New customer acquisition and onboarding management
Lead generation
Engage in strong collaboration between pre and post contract teams
Performance management of customers metrics
What we ask from you:
Strong communication skills
Proficiently contribute and lead meetings
Willingness to work within Aptus\’ company ethos
Effective networking skills
Experience in customer relationship managing/co‐ordinating
Effective time management
Leadership qualities
Commitment to the success of Aptus Utilities Limited
Commitment to the company values
What we can offer in return:
Benefits include cashback plans including eye-care, dental & prescriptions, to name just a few… please click on our benefits brochure to view further details
Gym, fitness and retail discounts
Donate a Day – we will gift you an extra day off each year to do something for charity or within the community
Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus
We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round
Office Location:Bolton- Unit 19‐20, Barrs Fold Road, Wingates Industrial Estate, Bolton, BL5 3XP, North East- Unit 16a, Follingsby Park, Gateshead, Tyne and Wear, NE10 8YG, Yorkshire- Unit 2‐4, New Court, Mildred Sylvester Way, Normanton, West Yorkshire, WF6 1TA or Midlands- Unit 11 Smiths Close, Zone 3 Burntwood Business Park, Burntwood, Staffordshire, WS7 3FT.
What\’s next?Please send your CV and contact details to careers@aptusutilities.co.uk. If you are shortlisted for this role, you will be contacted by a member of our People Team or the Hiring Manager, who will usually arrange a short telephone interview before arranging a face‐to‐face.
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Contact Detail:
Aptus Utilities Ltd. Recruiting Team