At a Glance
- Tasks: Enhance client relationships and ensure top-notch service delivery.
- Company: Aptitude Software, a leader in innovative financial solutions.
- Benefits: Hybrid working, competitive salary, private healthcare, and pension scheme.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Be a key ambassador and drive value for clients while growing your career.
- Qualifications: Experience in client management and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Aptitude Software is seeking a Service Delivery Manager to serve as a key ambassador for their Assure offering.
This role focuses on enhancing client relationships and ensuring that service delivery meets pre-established SLAs and KPIs.
You will handle onboarding and ongoing support for clients, monitoring performance and leading value-creation projects.
At Aptitude, we offer hybrid working, competitive salary, and numerous benefits such as private healthcare, a pension scheme, and a Share Save scheme for purchasing company shares at preferential terms.
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We think you need these skills to ace Client Success & Service Delivery Manager in London
Client Relationship Management
Service Delivery Management
SLA Management
KPI Monitoring
Onboarding
Ongoing Client Support
Performance Monitoring
