Aptitude Software is seeking a Service Delivery Manager to serve as a key ambassador for their Assure offering. This role focuses on enhancing client relationships and ensuring that service delivery meets pre-established SLAs and KPIs. You will handle onboarding and ongoing support for clients, monitoring performance and leading value-creation projects.
At Aptitude, we offer hybrid working, competitive salary, and numerous benefits such as private healthcare, a pension scheme, and a ShareSave scheme for purchasing company shares at preferential terms.
#J-18808-LjbffrClient Success & Service Delivery Manager employer: aptitudesoftware1
At Aptitude, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work environment. As a Service Delivery Manager in our London office, you will benefit from flexible hybrid working options, a competitive salary, and a comprehensive benefits package including private healthcare and a ShareSave scheme. We are committed to your professional growth, offering opportunities for skill enhancement and collaboration within a vibrant team culture that prioritises client satisfaction and continuous improvement.
