Senior Account Manager UK in London

Senior Account Manager UK in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Aptitude Software

At a Glance

  • Tasks: Manage and grow enterprise client accounts while driving revenue and building strong relationships.
  • Company: Join Aptitude Software, a leader in finance technology with a collaborative culture.
  • Benefits: Competitive salary, bonus scheme, private healthcare, and flexible working options.
  • Other info: Hybrid working model with opportunities for professional development and career growth.
  • Why this job: Make a real impact by driving account growth and client satisfaction in a dynamic environment.
  • Qualifications: 5+ years in Account Management or Enterprise Sales, with strong commercial acumen.

The predicted salary is between 60000 - 80000 £ per year.

Join us as a Senior Account Manager at Aptitude Software, where you will play a strategic and commercially focused role in managing and growing a portfolio of enterprise clients. You will be responsible for building senior stakeholder relationships, driving account growth, identifying expansion opportunities, and ensuring clients realise long-term value from Aptitude’s solutions.

This role is focused on commercial account ownership, revenue growth, strategic relationship management, and client retention across Aptitude’s global customer base.

You Will Be:

  • Managing and growing a portfolio of strategic enterprise accounts, with ownership of client relationships, commercial performance, and long-term account strategy.
  • Building strong, trusted relationships with senior stakeholders and acting as a strategic advisor across finance, operations, and technology functions.
  • Identifying upsell, cross-sell, and expansion opportunities across Aptitude’s product suite to drive incremental revenue growth.
  • Leading commercial discussions including renewals, pricing negotiations, contract extensions, and account planning activities.
  • Developing and executing strategic account plans aligned to client priorities and business objectives.
  • Driving high levels of client retention and customer satisfaction across your account portfolio.
  • Partnering closely with Product, Professional Services, Support, and Partnerships teams to ensure successful delivery and ongoing client value.
  • Managing escalations effectively and acting as a senior point of contact for key client stakeholders.
  • Providing accurate forecasting, pipeline visibility, and account reporting to senior leadership.
  • Representing Aptitude and Fynapse professionally at executive-level meetings, client reviews, and industry events.
  • Maintaining a strong understanding of Aptitude’s product suite, market positioning, and broader finance technology landscape.
  • Managing a strategic book of business with ownership for achieving a 12% annual growth target, balancing retention protection with proactive expansion and commercial development.

What We Offer:

  • Competitive salary plus bonus scheme.
  • ShareSave scheme - ability to purchase company shares on preferential terms.
  • Private healthcare.
  • Income protection and group life insurance.
  • Pension Scheme.
  • Company Funded Health Cashplan.
  • Employee Assistance Programme.
  • Access to Private Dental Benefits.
  • Flexible / hybrid working options.
  • Enhanced Family Friendly Leave for adoption, maternity and paternity.
  • Bike 2 Work Scheme.
  • Employee Referral Bonus.

Where You’ll Be:

This role is based from our London office and we support hybrid working. To us at Aptitude, hybrid working means that our employees come together for 2-days per week at their local office. It’s an opportunity for our teams to collaborate, solve problems together and to be engaged and involved in the wider community of our business. We ask employees to come into the office every Wednesday and give you the flexibility to choose your other day.

What We’re Looking For:

  • 5+ years of experience in Account Management, Enterprise Sales, Strategic Accounts, or a commercially focused client-facing role within SaaS or fintech.
  • Proven experience managing large enterprise accounts and driving revenue growth within existing customer bases.
  • Strong commercial acumen with experience owning renewals, upselling, and complex commercial negotiations.
  • Experience engaging and influencing senior stakeholders and C-suite executives.
  • Ability to manage multiple strategic accounts within a fast-paced, high-growth environment.
  • Excellent communication, presentation, and relationship management skills.
  • Strong organisational skills with a proactive, solutions-oriented mindset.
  • Experience within financial technology, enterprise software, ERP, or finance transformation environments is highly desirable.
  • Entrepreneurial attitude with a collaborative, high-performance approach to client management.

Senior Account Manager UK in London employer: Aptitude Software

At Aptitude Software, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our London office offers a vibrant environment where employees can thrive through flexible hybrid working arrangements, competitive benefits including private healthcare and a ShareSave scheme, and ample opportunities for professional growth. Join us to make a meaningful impact while building strong relationships with enterprise clients in the dynamic fintech landscape.
Aptitude Software

Contact Detail:

Aptitude Software Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager UK in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that applications alone can't.

✨Tip Number 2

Prepare for those interviews! Research the company inside out, know their products, and understand their market position. When you walk into that interview, you want to show them you’re not just another candidate – you’re the one they need.

✨Tip Number 3

Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!

We think you need these skills to ace Senior Account Manager UK in London

Account Management
Enterprise Sales
Strategic Relationship Management
Commercial Acumen
Client Retention
Stakeholder Engagement
Negotiation Skills
Revenue Growth
SaaS Knowledge
Fintech Experience
Organisational Skills
Communication Skills
Presentation Skills
Problem-Solving Mindset
Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing enterprise accounts and driving revenue growth, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how you can contribute to our team. Be sure to mention specific examples of your past successes in building relationships and driving client satisfaction.

Showcase Your Commercial Acumen: In your application, don’t forget to showcase your commercial acumen. Talk about your experience with renewals, upselling, and negotiations. We love candidates who can demonstrate their ability to drive growth and manage complex accounts effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Aptitude!

How to prepare for a job interview at Aptitude Software

✨Know Your Stuff

Before the interview, make sure you have a solid understanding of Aptitude Software's products and services. Familiarise yourself with their market positioning and how they stand out in the fintech landscape. This will help you speak confidently about how you can drive value for clients.

✨Build Relationships

Since this role involves managing senior stakeholder relationships, practice how you would approach these discussions. Think about how to establish trust and rapport quickly. Prepare examples of how you've successfully built relationships in the past, especially with C-suite executives.

✨Showcase Your Commercial Acumen

Be ready to discuss your experience with renewals, upselling, and complex negotiations. Have specific examples at hand that demonstrate your ability to drive revenue growth and manage strategic accounts effectively. This will show that you understand the commercial aspects of the role.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing escalations or developing account strategies. Think through potential scenarios and how you would approach them, highlighting your proactive and solutions-oriented mindset.

Senior Account Manager UK in London
Aptitude Software
Location: London

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