At a Glance
- Tasks: Manage and grow enterprise client accounts while driving revenue and building strong relationships.
- Company: Aptitude Software, a leader in finance technology with a collaborative culture.
- Benefits: Competitive salary, bonus scheme, private healthcare, and flexible working options.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Join a dynamic team and make a real impact on enterprise client success.
- Qualifications: 5+ years in Account Management or Enterprise Sales with strong commercial acumen.
The predicted salary is between 60000 - 80000 € per year.
Join us as a Senior Account Manager at Aptitude Software, where you will play a strategic and commercially focused role in managing and growing a portfolio of enterprise clients. You will be responsible for building senior stakeholder relationships, driving account growth, identifying expansion opportunities, and ensuring clients realise long‑term value from Aptitude’s solutions. This role is focused on commercial account ownership, revenue growth, strategic relationship management, and client retention across Aptitude’s global customer base.
You Will Be
- Managing and growing a portfolio of strategic enterprise accounts, with ownership of client relationships, commercial performance, and long‑term account strategy.
- Building strong, trusted relationships with senior stakeholders and acting as a strategic advisor across finance, operations, and technology functions.
- Identifying upsell, cross‑sell, and expansion opportunities across Aptitude’s product suite to drive incremental revenue growth.
- Leading commercial discussions including renewals, pricing negotiations, contract extensions, and account planning activities.
- Developing and executing strategic account plans aligned to client priorities and business objectives.
- Driving high levels of client retention and customer satisfaction across your account portfolio.
- Partnering closely with Product, Professional Services, Support, and Partnerships teams to ensure successful delivery and ongoing client value.
- Managing escalations effectively and acting as a senior point of contact for key client stakeholders.
- Providing accurate forecasting, pipeline visibility, and account reporting to senior leadership.
- Representing Aptitude and Fynapse professionally at executive‑level meetings, client reviews, and industry events.
- Maintaining a strong understanding of Aptitude’s product suite, market positioning, and broader finance technology landscape.
- Managing a strategic book of business with ownership for achieving a 12% annual growth target, balancing retention protection with proactive expansion and commercial development.
What We Offer
We’ll offer you a competitive salary plus bonus scheme, as well as the following benefits:
- ShareSave scheme – ability to purchase company shares on preferential terms.
- Private healthcare.
- Income protection and group life insurance.
- Pension scheme.
- Company Funded Health Cashplan.
- Employee Assistance Programme.
- Access to Private Dental Benefits.
- Flexible / hybrid working options.
- Enhanced family friendly leave for adoption, maternity and paternity.
- Bike 2 Work Scheme.
- Employee Referral Bonus.
Where You’ll Be
This role is based from our London office and we support hybrid working. To us at Aptitude, hybrid working means that our employees come together for 2‑days per week at their local office. It’s an opportunity for our teams to collaborate, solve problems together and to be engaged and involved in the wider community of our business. We ask employees to come into the office every Wednesday and give you the flexibility to choose your other day.
What We’re Looking For
- 5+ years of experience in Account Management, Enterprise Sales, Strategic Accounts, or a commercially focused client‑facing role within SaaS or fintech.
- Proven experience managing large enterprise accounts and driving revenue growth within existing customer bases.
- Strong commercial acumen with experience owning renewals, upselling, and complex commercial negotiations.
- Experience engaging and influencing senior stakeholders and C‑suite executives.
- Ability to manage multiple strategic accounts within a fast‑paced, high‑growth environment.
- Excellent communication, presentation, and relationship management skills.
- Strong organisational skills with a proactive, solutions‑oriented mindset.
- Experience within financial technology, enterprise software, ERP, or finance transformation environments is highly desirable.
- Entrepreneurial attitude with a collaborative, high‑performance approach to client management.
Aptitude Software - Senior Account Manager UK in London employer: Aptitude Software
At Aptitude Software, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our London office offers a hybrid working model, allowing for flexibility while ensuring strong team engagement through regular in-office collaboration. With a focus on employee growth, we provide comprehensive benefits including private healthcare, a share purchase scheme, and enhanced family leave, making us an attractive choice for professionals seeking meaningful and rewarding careers in the fintech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Aptitude Software - Senior Account Manager UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage with potential clients and colleagues, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or recruiters, don’t hold back on sharing your success stories. Talk about how you've driven revenue growth and built strong relationships with senior stakeholders. We want to see your passion for account management!
✨Tip Number 3
Prepare for those interviews! Research Aptitude Software inside out. Understand their product suite and market positioning. This will help you speak confidently about how you can contribute to their goals and drive client satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Aptitude. Don’t miss out on this opportunity to be part of something great!
We think you need these skills to ace Aptitude Software - Senior Account Manager UK in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing enterprise accounts and driving revenue growth, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Aptitude Software. Share specific examples of how you've built strong relationships with senior stakeholders and driven account growth in your previous roles.
Showcase Your Commercial Acumen:In your application, don’t forget to showcase your commercial acumen. Talk about your experience with renewals, upselling, and complex negotiations. We love candidates who can demonstrate their ability to drive revenue and manage strategic accounts effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Aptitude Software!
How to prepare for a job interview at Aptitude Software
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Aptitude Software's products and how they fit into the finance technology landscape. Familiarise yourself with their market positioning and be ready to discuss how you can leverage this knowledge to drive account growth.
✨Build Relationships
Since this role involves managing senior stakeholder relationships, practice how you'll establish trust and rapport. Think of examples from your past experiences where you've successfully built relationships with C-suite executives and how that led to positive outcomes.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with renewals, upselling, and complex negotiations. Have specific examples ready that demonstrate your ability to drive revenue growth and manage large enterprise accounts effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think about challenges you've faced in account management and how you navigated them. This will show your proactive, solutions-oriented mindset that Aptitude values.