At a Glance
- Tasks: Communicate with clients, perform complex pension calculations, and ensure compliance with scheme rules.
- Company: Aptia, a diverse and inclusive employer committed to equity.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to work in a supportive environment with career advancement potential.
- Why this job: Join a dynamic team and make a real impact in the pensions sector.
- Qualifications: Experience in client liaison and strong knowledge of UK pensions legislation required.
The predicted salary is between 40000 - 50000 £ per year.
What you’ll be doing:
- Communicating with clients and scheme members on complex queries when required via letter, email and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
- Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work.
- Ensuring errors, omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales.
- Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget.
- Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
- Keeping abreast of technical developments, procedural and legislative changes, and be able to discuss and act upon the implications.
This role will work on a hybrid basis aligned to any Aptia UK office.
What we’re looking for:
- Experience liaising with clients and trustees.
- Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy.
- Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues.
- In-depth knowledge of UK pensions legislation.
- Good communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Ability to analyse and improve processes.
- Relevant professional qualification (e.g., PMI) – desirable.
Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Senior Pension Administrator in London employer: Aptia UK Limited
Aptia is an exceptional employer that prioritises a diverse and inclusive work environment, ensuring all employees can thrive. With a strong focus on professional development, employees in the Senior Pension Administrator role benefit from ongoing training and support, alongside the flexibility of hybrid working arrangements across various UK offices. The company fosters a collaborative culture where innovation is encouraged, making it an ideal place for those seeking meaningful and rewarding careers in pensions administration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pension Administrator in London
✨Tip Number 1
Get to know the company inside out! Research Aptia and understand their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with clients and scheme members, it's crucial to articulate your thoughts clearly. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Brush up on your technical knowledge! Make sure you're familiar with UK pensions legislation and complex calculations. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to follow up! After any interviews or networking events, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role!
We think you need these skills to ace Senior Pension Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with complex pension calculations and client communication. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!
Show Off Your Communication Skills:Since this role involves liaising with clients and scheme members, it’s crucial to demonstrate your strong written communication skills. Use clear and concise language in your application to reflect how you would communicate in the role.
Highlight Your Analytical Skills:We’re looking for someone who can analyse and improve processes, so be sure to include examples of how you've done this in previous roles. Whether it’s through MI reporting or handling complex queries, show us your problem-solving prowess!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aptia UK Limited
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit schemes and UK pensions legislation. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you truly understand the complexities involved.
✨Practice Your Communication Skills
Since the role involves liaising with clients and trustees, practice articulating complex pension queries clearly and concisely. You might want to role-play common scenarios with a friend or family member to get comfortable with the language and tone you'll need.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used your analytical and problem-solving skills in past roles. Think of specific examples where you've improved processes or handled complex calculations, as this will demonstrate your capability to excel in the position.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, ongoing projects, or how they handle changes in legislation. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
