Design Consultant

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals.

We bring together cutting‑edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective.

By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding.

Aptia Group is not only fueled by our investors’ backing but also by our commitment to foster the growth and success of our people.

At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist.

Responsive.

Thoughtful.

Our values aren't just words; they are the backbone of our business.

Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long‑term.

Job Requirements

Aptia are looking for a talented Design Consultant to join our growing UK Communications Practice.

This is an exciting opportunity to play a key role in creating engaging, accessible and impactful communications that help pension scheme members better understand their benefits and make informed decisions about their financial futures.

As a Design Consultant, you'll work closely with Communication Consultants, Client Directors and pension specialists to deliver high‑quality member communications across multiple channels.

You'll combine creative thinking, technical design expertise and a strong understanding of audience engagement to develop compelling communications that build trust, improve understanding and enhance the member experience.

• Initially, your focus will be on pension scheme communications, including:
• Newsletters
• Benefit statements
• Booklets and guides
• Websites and microsites
• Email campaigns
• Videos and animations
• Posters and promotional materials
• Member engagement campaigns

This is a hybrid working position which can align to any Aptia UK office.

As part of a growing, revenue‑generating practice, you'll also help shape and develop Aptia's communications offering, bringing fresh ideas and innovative solutions to clients.

Key Responsibilities

• Creating and delivering high‑quality design solutions across print and digital channels.
• Translating client objectives into engaging communication concepts and visual designs.
• Leading the design delivery of member communications from concept through to production.
• Developing communication templates, design standards and best‑practice tools.
• Supporting client onboarding and major change projects, including scheme transitions, GMP rectification and pensions dashboard initiatives.
• Using engagement data, feedback and analytics to continuously improve communication effectiveness.
• Ensuring all communications are accessible, inclusive, user‑friendly and compliant with regulatory requirements.
• Managing relationships with external design agencies, printers and suppliers where required.
• Representing Aptia in client meetings and communication‑related discussions.
• Here’s what we’re looking for
• Previous experience in pensions, employee benefits or financial services communications.
• Outstanding graphic and communication design skills across digital and print media.
• Experience designing communications for diverse audiences with varying levels of financial literacy.
• Strong understanding of accessibility and inclusive design principles.
• Experience creating personalised communications through data merging and dynamic content.
• Expertise in digital engagement channels, including websites, portals, email campaigns, videos, animations and webinars.
• Ability to manage multiple projects simultaneously while working to tight deadlines.
• Strong stakeholder management and communication skills.
• A commercial mindset with a passion for developing innovative client solutions.

Desirable

• Understanding of pension administration processes and member communication requirements across different life stages.
• Experience working with pension trustees, employers or pension administration providers.
• Mandatory statements

Aptia is committed to creating a diverse, inclusive and equitable work environment.

At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority.

We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Company Information

Aptia is a trusted provider of employee benefits and pension administration services, with offices in the U.

S. and U.

K. supported by shared services in India and Portugal.

We manage programs covering over six million people and serving more than 1,100 clients, catering to both B2B purchasers of the administration platform and B2C employees.

With our extensive experience in the industry, we will deliver efficient and reliable solutions that ensure the smooth management of employee benefits programs.

Our dedicated team of experts will combine in‑depth knowledge with leading technology to simplify the administration process for clients.

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