Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in delivering top-notch pensions administration and improve processes.
- Company: Join Aptia, a leading firm simplifying complexity for businesses globally.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in pensions administration while developing your leadership skills.
- Qualifications: Experience in pensions administration and strong communication skills required.
- Other info: Dynamic team environment with a focus on continuous improvement and client satisfaction.
The predicted salary is between 48000 - 72000 £ per year.
Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.
We have strengthened our capability by launching a new Consulting and Actuarial business within Aptia’s UK business. This has been enabled by the acquisition of Atkin Pensions, a specialist firm of consulting actuaries and administrators. This move is in direct response to what our clients have been asking for – a single, trusted partner that can deliver administration, actuarial expertise, and strategic consulting in one, cohesive service. By bringing Atkin Pensions into Aptia, we are now able to offer a fully integrated proposition for our clients.
Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.
The Role: Due to the growth of our actuarial and consulting practice, we have a new opportunity for an experienced Pensions Administration professional to join the Atkin Pensions Administration team. We are open to the type of profile of this role – you may be a Senior Analyst with a strength in peer review and hands-on administration, or at Team Manager level looking to take on responsibility for team operations and development. Either way, this individual will lead on quality service control, maintain standards, and take the lead on implementing best practice within the team.
You will support client relationships in terms of budgeting and process improvement and will also peer review complex tasks and coach junior colleagues in this area. The role will include development and training of junior team members. This role is a hybrid position, ideally commutable to Solihull, but we are open to other UK locations.
What you will be doing:
- Communicating with clients and scheme members on complex queries when required via letter, email, and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Sign off on all admin related tasks, including on complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
- Sign off on pension increases, admin reports, annual benefit statements etc.
- Ensuring errors, omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales.
- Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget.
- Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
- Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications.
- Supporting key client relationships and client budgeting as well as peer reviewing complex tasks.
- Coaching junior members of the team on complex tasks or situations.
- Driving continual improvement around operational effectiveness and client profitability.
- Leading on process improvement for clients and undertaking quality control calculation reviews on the team’s work.
Here's what we're looking for:
- Experience within the pensions administration field, able to demonstrate experience improving processes, and a close understanding of complex pensions administration tasks and calculations.
- Able to take responsibility for the quality and delivery of own work, able to peer review and provide broader quality control as needed.
- Good communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Able to analyse and improve processes.
- Organised and able to prioritise effectively.
- A team player, able to work with and coach others.
If you are interested in this role, we’d love to hear from you. Please go ahead and click apply to submit your CV.
Senior Pension Analyst/Team Manager employer: Aptia Group
Contact Detail:
Aptia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pension Analyst/Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to pensions administration. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the role at Aptia.
✨Tip Number 3
Showcase your expertise! When you get the chance to meet potential employers, bring along examples of your work or case studies that highlight your problem-solving skills and process improvements in pensions administration.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Pension Analyst/Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in pensions administration and any leadership roles you've had, as this will show us you're a great fit for the Senior Pension Analyst/Team Manager position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about pensions administration and how your background aligns with our values. Share specific examples of how you've improved processes or led teams in the past to demonstrate your capability.
Showcase Your Communication Skills: Since the role involves communicating with clients and scheme members, make sure your written application is clear and professional. Use concise language and structure your thoughts logically to reflect your strong communication skills.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application is processed smoothly and you’ll be considered for the role without any hiccups. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Aptia Group
✨Know Your Pensions Inside Out
Make sure you have a solid understanding of pensions administration, especially the complex tasks and calculations mentioned in the job description. Brush up on recent changes in legislation and be ready to discuss how these might impact your work.
✨Showcase Your Leadership Skills
Whether you're applying as a Senior Analyst or a Team Manager, highlight your experience in coaching and developing junior team members. Prepare examples of how you've led teams or improved processes in previous roles to demonstrate your capability.
✨Communicate Clearly and Confidently
Since the role involves communicating with clients and scheme members, practice articulating complex information in a clear and concise manner. Think of scenarios where you've successfully handled client queries and be ready to share those experiences.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Prepare specific examples of challenges you've faced in pensions administration and how you approached them. This will show your ability to think critically and improve processes.